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PM UX: A Clear Impostor

by Amir Nedaei on 22nd May 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

In my original review of Clear, I noted that I really enjoyed its minimalistic gesture based function and how it makes task management simple, easy and even a little fun.

I am still a big fan of Clear and continue to use it today because of its unique approach to task management. If you recall, the simplified feature set and absence of conventional buttons or navigational menus, like back or home buttons, allow users to navigate through the various sections of the app using touch and multi-touch gestures, which is pretty fun.

But I digress, and I’m sure by now you’re wondering why I’m bringing up Clear again. The answer is an app I recently came across called Well Done. The image on the left is Well Done, and the image on the right is Clear. Is anyone else seeing double?

Mobile Cloning

I discovered Well Done a few days ago while doing some reading on Flipboard (my #1 go-to news app). As I was browsing, I saw an image of the above left app icon that instantly grabbed my attention because of its uncanny resemblance to Clear.

I was curious to know more, so I started reading. I quickly learned that Well Done was a Clear “copycat,” and that the two apps have much more in common than just similar icons.

At that point, I had to see the app for myself and I can only describe what I found as a hilariously blatant knockoff. In fact, absolutely no effort was put into trying to hide the fact that Well Done is a total rip-off of Clear. Everything, including the UI and the gesture controls, are exactly the same!

WELL DONE

CLEAR

WELL DONE

CLEAR

As you can see from these images, all the various navigational levels share extremely similar design elements. Even the colour-coding, which represents the importance of each individual item on the list, has been mimicked.

From the below screenshots, you can see how both apps allow users to check-off items on their lists by swiping to the right, and remove items by swiping to the left. Even the visual feedback cues given to users after performing those actions are very similar.

WELL DONE

CLEAR

WELL DONE

CLEAR

No Competition

Unfortunately, not only were the folks who created Well Done un-original, but they’re attempt just didn’t measure up. The Well Done experience feels a lot less polished and somewhat unrefined. There were a few things that I think could have been done (or at least copied) better.

First, Well Done only allows users to have one to-do list, while Clear users can create multiple lists. Not having the ability to create more than one list means having to combine different types of tasks and list. Personally, I’d rather not have work related tasks hidden between items in my grocery list.

I noticed another issue while creating new items in Well Done. The process felt slower and even more tedious when compared to that of Clear. This is because Clear users can just pull down on their list at any time to create new items, while Well Done users have the extra step of tapping a “done” button between typing in each item.

Last, I noticed that Well Done had a lot of non-English content for an app being sold in the Canadian App Store. It didn’t make for a good experience to not know what I was looking at. To see what I mean, try tapping Feedback, More or Share in the top-level navigation.

Bang for your Buck

Even though I wasn’t very impressed with Well Done, I should point out that it is selling at a third of Clear’s price, making it the cheaper alternative. Moreover, it offers a couple of additional features not found in Clear. Well Done users keep their to-do lists in the iCloud, allowing them to sync lists on multiple devices and/or retrieve lists after losing a device. The app also gives users the ability to set up reminders and receive notifications for time sensitive tasks or items on their to-do lists. Try out Well Done and let us know what you think @plasticmobile.

Plastic Mobile: In the News

by Rebecca Basi on 18th May 2012

eMarketer's Piece on our Mobile Wealth Study

We’ve been busier than usual here at Plastic Mobile (is that even possible?), with a whirlwind of events and releases. In the past few months,we have published the results of our highly anticipated Mobile Wealth Study in partnership with New York based Luxury Institute, participated in the Mobile Shopping Summit in San Diego, released the Forrester Research Pizza Pizza case study and headed back to Toronto to attend eTail Canada – we’re glad our media pals have been able to keep up!

Our Mobile Wealth Study has been particularly popular, catching the attention of both bloggers and major national publications. When we partnered with Luxury Institute to learn more about how wealthy consumers are using their mobile devices and luxury brand applications, we had no idea the results would ignite such widespread conversation. Check out what people are saying below.

Mobile Wealth Study in the News:

GigaOm, http://gigaom.com/mobile/redefining-luxury-for-a-mobile-world/

USA Today, http://www.usatoday.com/tech/news/story/2012-04-15/cnbc-luxury-retailers-apps/54262362/1

Wall Street Journal, http://blogs.wsj.com/wealth/2012/04/03/wealthy-smartphone-users-like-angry-birds-and-facebook/

Fox Business, http://www.foxbusiness.com/personal-finance/2012/04/05/make-purchases-from-our-iphones-wed-rather-not-say-wealthy/

eMarketer, http://www.emarketer.com/Mobile/Article.aspx?R=1009033

Luxury Daily, http://www.luxurydaily.com/affluent-consumers-favor-brands-with-apps-study/

Mobile Marketing Magazine, http://m.mobilemarketingmagazine.com/mobilemarketing/i/article/targeting-rich-theres-app

Tech Vibes, http://www.techvibes.com/blog/wealthy-consumers-favour-luxury-brands-that-go-mobile-canadian-startup-discovers-2012-04-24

PM UX: Looking at Logos Quiz and TikTok

by Amir Nedaei on 17th May 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

This past week over 15 apps found their way onto my iPhone. Sadly, most of them were deleted just as fast they were downloaded with a sparse few allowed a place on my screen to crash for a couple of nights. Come Monday, though, only two of them now call my phone home for good.

The first app, Logos Quiz, did a great job keeping me entertained during a four-hour flight to Las Vegas. The other, TikTok, is a sexier alternative to the standard iOS clock app that delivers varied functionality to users.

1. Logos Quiz

Logos Quiz is a fun little game that has very simplistic UI. The game tests the user’s knowledge of brands in what is a surprisingly entertaining way given its basic presentation. The game asks the user to identify various logos, but is actually more challenging than it sounds because, with a few exceptions, users are only shown partial logos that are missing some of their identifiable elements.

I only had one small problem with Logos Quiz. Even though I enjoyed the fresh and different look of the keyboard, I found it to be very unforgiving and highly prone to fat-finger mistakes.

Right off the bat, I noticed that the keys were smaller than those of the standard iOS keyboard. However, only after comparing the keyboards side-by-side, did I realized how much smaller the keys actually were. Not to mention that the space between keys was also considerably more narrow.

If a real-estate shortage was the issue, I believe that reducing the size of the keyboard should not have even been considered as an option. Users interact with the keyboard more than any other single element in the interface. To me, that means that a good user experience here should have been top priority.

One possible alternative to a smaller keyboard could have been reducing the length of the “Check!” button. Not dramatically, but just enough to make room for the “hint” button to be placed directly to its right. That would allow for everything else to be higher up on the screen and ultimately could have increased the amount of real estate for the keyboard.

2. TikTok

TikTok is a clock app for users who are tired of the standard iOS clock app and want to shake up time telling and replace their bedside alarm clock.

It should be mentioned that it is not an app that can completely replace the IOS clock, as it lacks some features (world clock, stopwatch, timer). On the other hand, it does offer some cool features of its own and is an app that I would definitely recommend giving a try.

I really enjoyed the level of customization available to users. You can choose between digital or analog clock displays, then customize pretty much everything to your liking.

Some other cool features include: weather (displayed along with the time), sleep timer (allows users to select and play tracks from their iTunes library for a pre-determined amount of time), month and week calendars (displayed along with the time).

If you follow my blog posts, you’ll know by now just how much I apprecaite the use of gesture controls. This app was no exception. The above-mentioned features were great, but what impressed me the most about this app was its creative use of gesture controls and the iPhone’s gyroscope.

Users can swipe up or down to increase or decrease the screen’s brightness level. They can also toggle their flash on and off just by shaking the phone, which comes in handy for those 2am bathroom trips.

The only downside is that to fully benefit from all the features, users must leave the app running throughout the night and disable the screen lock. This means that they must also keep their phones plugged in so that they don’t wake up to a dead phone.

Are you playing Logos Quiz or using TikTok to find keep you on time? Tweet us with your thoughts @plasticmobile.

Plastic Mobile’s Candy Shop Shares the Love at eTail

by Sarah Plummer on 15th May 2012

Plastic Mobile's Candy Shop Visits eTail!

Plastic Mobile and our infamous Candy Shop are sharing our sweet treats and mobile innovations at eTail this week. There to show attendees of the electronic retail conference how mobile is poised to change the face of the storefront, the Candy Shop team is handing out delish sweets and working on changing the way retailers connect wit their customers.

Melody Adhami is also there, chairing the conversation about the rapidly evolving retail space and what’s in store for the future of shopping.

Stay tuned for our follow up on highlights from the conference later this week.

Are you at eTail this week? Tweet us @plasticmobile and let us know what you’re finding interesting – and don’t forget to stop into the Candy Shop to say high and get some Blue Jellies and Berryliciousness!

Bagel Wednesday News: A new comscore report says mobile apps win most usage

by Sarah Plummer on 9th May 2012

ComScore Mobile Metrix 2.0 released a report on Monday that looked at mobile media usage across both apps and mobile web browsing. According to the new data, Google is the #1 site used across iOS, Android and RIM devices, followed by Facebook, Yahoo and Amazon.

But in terms of usage, apps took home first prize. The New numbers from Comscore indicated that of the smartphone users on the web while mobile, nearly all of them are using apps and not a browser, with four out of every five mobile media minutes spent in apps.

There was little surprise as to which apps were being used most with the built-in system applications winning and Facebook following as a close runner up.

The first spot on app usage? Well, given the information above, it seems obvious that – platform dependent – the App Store or the Android Market are most used.

What does this mean for mobile commerce, we wondered? It’s hard to say from the report statistics, but we’re excited to see more mobile users moving away from just browsing on their phones and using apps to do their research, stay connected and get immersed in the wonders of mobile.

What do you use most on your mobile device? The web browser or apps? Tweet us and let us know @plasticmobile.

Check out comScore's latest mobile report from Mobile Metrix 2.0

Friday News: Five Mobile Trends to Keep an Eye On

by Sarah Plummer on 4th May 2012

Our pals at Mashable.com are already looking to a post-mobile world, where these five trends will determine who succeeds and who gets left behind.

1. Augmented Reality - Look in the mirror and what do you see? Today’s weather? Your day’s appointments? Then you must have the latest mirror from Cybertecture, a Hong Kong firm that’s making tomorrow’s smart homes a reality today. We may not all have money to burn on a high-tech mirror, but brands are certainly looking at ways to capitalize on this technology and make it the norm.

For example, the wizards at Corning provided an inspiring look at how touch screens made of glass might soon be seamlessly integrated into our environments. Brands such as Starbucks are already seeing strong revenue from their mobile AR program.

2. The New Biotech - When I say biotech, I mean data comes from everywhere, including from within. Companies like FitBit andNike are finding new ways to record and utilize that data. For now, they seem to be focused on helping athletes (and wannabes) build better workouts, but it’s only a matter of time before brands begin to look more closely at how such data might be used to develop new customer relationships.

Nike has already opened its FuelBand API to allow music platforms to experiment with incorporating personal physical data. As these technologies gain traction and developers look at new ways to leverage information, one day soon we could see insurance companies providing discounts to individuals who share their device data. This would be the equivalent of auto insurers, such as Progressive, offering savings to drivers who share their driving behavior.

3. Consumer-controlled Media – One of the most interesting trends we’ve seen is the fragmentation of ownership. Technology has empowered the masses, and they’re leveraging that power in new ways. If brands want to remain relevant to their audiences, they’re going to have to engage in these contexts and in a media landscape where the traditional publishing model no longer exists. In this not-too-distant future we will watch all of our programming online in whatever form that takes. And we will engage with media that we create (not what the media “owners” create) or remix, re-purpose, and pass along.

4. Multi-platform Marketing - Consumers don’t think in silos, so neither should your company. Prepare your brand to work on multiple platforms. As you do that, consider what unique aspects of your offering, your history, and products will resonate with the consumer of the future?

Communicate your brand’s essence through new channels and devices, in an integrated, cohesive manner. But be aware of how and when they want to interact with brands, and the new possibilities to bring them value and not just marketing noise.

5. Innovation Without Borders - Brands and products are no longer geographically confined in the way they once were, and neither are marketing campaigns. Big brands are increasingly tapping into local talent and culture, testing new approaches in one market, and re-purposing them elsewhere.

Coca-Cola took the best of gamification, Shazam, and the second-screen experience and ran with it in China. Tesco is testing out interactive mobile shopping experiences in Seoul that the U.S. is not quite ready for, technologically or socially. It is clear that in the near future, brands will pitch locally but think globally

While all of the above insights offer a tremendous amont of food for thought for the future, it was the fifth point that struck us as the most interesting. Not only are brands and their marketing campaigns no longer geographically confined, but neither are their users. We can now shop in Japan and talk to friends down under straight from our mobile devices while picking up our morning copy.

What does it all mean, you might ask? A lot. While mobile has stealthily been infiltrating our lives over the past few years, it has also been evolving in ist own right. As experts start to look at future mobile trends, they are more and more recognizing how mobile is poised to transcend our actual devices and start to shape our worlds in other ways, through alternative channels.

Take m-commerce, for instance. Not only has mobile changed the way we are able to shop, allowing us to browse and buy from our smartphones, but it is now gearing up to change the actual brick and mortar shopping experience, with mobile devices powering NFCs so we can pay with a swipe and file our receipts in an app, as well empowering sales people to know more about the customers walking through the door by giving them devices that connect with our devices.

The future is mobile and we can’t wait! Can you? Tweet us @plasticmobile and let us know what you think about Mashable.com’s points, or taking mobile out of the phone and into other devices.

Bagel Wednesday News: Today’s sharing was all about Data

by Sarah Plummer on 2nd May 2012

Who will be the first Data Carrier?

The biggest topic of conversation at today’s Bagel Wednesday sharing of mobile news was the possibility of Google and Apple to start carrying their own data.

While not exactly news, or even anything imminent, we couldn’t help getting all excited at the prospect of a solution to our pricey Canadian carrier plans. And so, we started pondering – a wishin’ and a dreamin’ – about Google, Apple or Microsoft finally purchasing their own data plans.

While there has been a lot of speculation about who will be the first to buy a data carrier, we started wondering why they hadn’t. Clearly they have the necessary funds, with an article in The Next Web putting purchasing a data carrier as at the top of the list of things that Apple, and others should consider doing with their $65 billion dollars of cash reserves.

The same article notes that Google has been rumored to be looking at buying Sprint and also Verizon FiOS and that  Microsoft might pick up an ISP from their recent location based advertising and purchase of Skype.

Since the vast majority of our favourite device creators’ headaches come from dealing with the data carriers, and most of the pains we have with our devices are a result of our data carriers, why not just cut out the middle man? In fact, we’re like the sound of faster and cheaper service with a direct channel to both device and service provider. We like it a lot.

What are your thoughts? Tweet us @plasticmobile and let us know what you think about Apple and Google getting into the data carrying game.

PM UX: Blueprint for Success

by Amir Nedaei on 1st May 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

A couple of weeks ago, we covered the success story of the Instagram app, which allows users to snap photos, add various filters and share over a plethora of social networks – including one of its own.

As Instagram gained momentum, climbing the App Store ladder all the way to the top, I started to see the magnitude of its potential. I knew it would only be a matter of time before I saw similar apps for sharing video. What I didn’t expect, however, was the incredible speed at which this new style of app-only social network would fully catch on.

Enter Viddy, a multi-celeb backed, Instagram-style app for sharing video that climbed to #1 in the App Store’s Top Free list in no time flat.

Viddy! The new Instagram for video

How it Works

The entire process, as well as the interface is very similar to that of Instagram. Users can shoot a video (or import from their camera roll), add a filter and then share the video with their friends over a number of social networks. Also like Instagram, Viddy is its own social network. Users can follow friends’ videos as well as popular and trending ones from across the entire Viddy network.

Cool Features

Unlike Instagram, Viddy gives users the ability to adjust how heavily a filter is applied to a video. Also, users are not limited to the pre-loaded filters. They can download additional filters within the app for free.

Moreover, filters come with their own corresponding soundtracks and users are given the ability to adjust the balance between those soundtracks and the audio in their recordings (so cool!).

Super Cool.

15 Seconds of Fame

One downside to Viddy is that it limits the length of videos you can record to 15 seconds. Also, any imported video has to be trimmed using the in-app trimming tool.

Having to trim imported videos in Viddy reminds me of having to crop imported photos in Instagram. I can’t help but wonder if this is mainly done to minimize file size for quicker uploading, or to keep things more uniform and consistent?

Nobody likes to wait!

Users can watch their videos instantly before applying a filter, but have to wait for the filters to be applied. As users don’t like to wait, especially on a smartphone, wait times should be minimized. Failing to do so will negatively impact user experience.

SO, to make the wait a little less noticeable and annoying to its users, Viddy encodes the video in the background and allows users to navigate elsewhere by tapping the minimize button. Users can always keep track of the encoding progress, as it will be displayed in the iPhone’s status bar.

While being able to complete other tasks helped, I never truly forgot that I was still waiting for something.

Interface

Viddy’s interface is polished and aesthetically appealing, but can sometimes feel a bit cluttered – especially when compared to Instagram’s interface. Although very similar in layout, Instagram’s interface feels less cluttered and distracting.

We all know that a simple, uncluttered and intuitive interface is extremely important to providing an overall great user-experience, particularly for new users trying to explore and learn an app.

You Heard it From Plastic:

An Israeli based company has created an app called Mobli, which allows users to share a combination of photos and videos. Mobli is gaining popularity and is building a substantial user base at a rate of 10,000 new users daily. Look for Mobli to be one of the next up-and-comers in this space.

PM UX: Block Rocking Beats

by Amir Nedaei on 25th April 2012

The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine


This week we’ll be looking at Figure, a neat and super simple music-making app by Propellerhead Software. Figure allows even the most off-beat, tone-deaf, musically challenged individuals to create fairly decent sounding music.

Unlike other music apps, such as Garageband, Figure takes a much more simplistic approach that lets users pick up and play without much of a learning curve.

How it Works

Figure keeps things easy by minimizing the functionality available to users, making it more of a beat making app than a full-out music production tool.  It only gives users a variety of bass, drums and lead synths to work with.

Users also don’t have the ability to input notes as they can with other more complex music production apps. Instead – and we think for their own good – they are limited to using a pre-quantized range of notes.

Figure provides users with some pretty cool rhythm wheels, which play notes in preset patterns and rhythms. The use of these rhythm wheels makes it very easy to stay on the beat and not stray off into the weird noise area.

Touch Away

Figure is all about interacting and touching, which I believe makes the experience more engaging and enjoyable. It utilizes the iPhone’s touchscreen beautifully by using every last bit of touchable real estate.  I was impressed with how intuitive the touch controls were and how natural it felt to tap, drag, swipe and draw while making music.

Great UI

The interface in this app was simple, intuitive and looked pretty darn cool to me. Th colour coded tabs to spread out the functionality worked well as I never found myself taking time to search for anything. I could always see where everything was and didn’t need to put any thought into how to get there.

At first, I found the blue touch fields in the pattern tab to be a little too small for my liking. Then I learned that by rotating my phone into landscape view, I could have just those four touch fields take up the entire screen, making it much easier to tap out some beats.

Pattern tab in landscape view.

Save? Share?

After creating my first masterpiece, I was pretty disappointed to discover that I couldn’t save or share my craftsmanship with the world. At the very least I think we should be able to save a few of our creative audio endeavours, but find the lack of sharing particularly perplexing as most apps have some sort of social networking element built in. I’m curious to know the reason behind this and if these options were even considered. The search for answers continues. Have any insights? Tweet us @plasticmobile and put my curiosity to rest.

The Final Beat

Figure is a fun way to pass time and be creative. It doesn’t require much to learn how to use it and, more importantly, doesn’t require any musical talent to use.

However, it is missing two pretty significant and obvious features. The option to save would give users the ability to go back and listen to their creations, and the option to share would let them brag to all their friends about their beat-making skills!

Plastic Mobile Reports: A study of wealthy smartphone users reveals some interesting facts

by Sarah Plummer on 24th April 2012

Plastic Mobile and Luxury Institute: How the Wealthy are Using Mobile to Shop Luxury Brands from Plastic Mobile on Vimeo.

Award-winning mobile marketing agency, Plastic Mobile, recently partnered with the independent, New York City based Luxury Institute in a study to learn more about how wealthy consumers are using their mobile devices and luxury brand applications.

Watch our video of the findings and learn how mobile is set to change the luxury brand retail landscape by working to enhance the in-store experience.

Plastic Mobile was proud to recently partner with the independent, New York City based Luxury Institute in a study to learn more about how wealthy consumers are using their mobile devices and luxury brand applications.

“Mobile has been receiving a lot of traction and excitement in the retail space lately. However, that doesn’t mean there is one mobile strategy that’s right for all brands. The study suggests for luxury it is more about enhancing the in-store customer experience, and using mobile to help strengthen the relationship with the customer,” says Melody Adhami, President and COO of Plastic Mobile.

Some interesting positive facts were revealed in the study, including that nearly all wealthy consumers who have used luxury brand apps report that they have had a good experience with the mobile apps (93%). In addition, 71% report that they feel better connected to luxury brands after downloading and/or using their applications and 64% view luxury brands that offer a mobile application more favorably than brands that do not.

The survey respondents suggest there are a number of features they expect from luxury brand applications, and they believe luxury brands could use apps to enhance the in-store shopping experience. They also thought that providing sales professionals with a mobile application to specify details about products (53%), have the ability to check for sizes and availability at other stores (50%) and in-store product inventory (47%) would enrich the shopping experience for affluent consumers.

Overall, the study indicated a tremendous opportunity for luxury brand retailers to enhance relationships with affluent customers through careful mobile strategy.

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