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Plastic Mobile’s Candy Shop Shares the Love at eTail

by Sarah Plummer on 15th May 2012

Plastic Mobile's Candy Shop Visits eTail!

Plastic Mobile and our infamous Candy Shop are sharing our sweet treats and mobile innovations at eTail this week. There to show attendees of the electronic retail conference how mobile is poised to change the face of the storefront, the Candy Shop team is handing out delish sweets and working on changing the way retailers connect wit their customers.

Melody Adhami is also there, chairing the conversation about the rapidly evolving retail space and what’s in store for the future of shopping.

Stay tuned for our follow up on highlights from the conference later this week.

Are you at eTail this week? Tweet us @plasticmobile and let us know what you’re finding interesting – and don’t forget to stop into the Candy Shop to say high and get some Blue Jellies and Berryliciousness!

Bagel Wednesday News: A new comscore report says mobile apps win most usage

by Sarah Plummer on 9th May 2012

ComScore Mobile Metrix 2.0 released a report on Monday that looked at mobile media usage across both apps and mobile web browsing. According to the new data, Google is the #1 site used across iOS, Android and RIM devices, followed by Facebook, Yahoo and Amazon.

But in terms of usage, apps took home first prize. The New numbers from Comscore indicated that of the smartphone users on the web while mobile, nearly all of them are using apps and not a browser, with four out of every five mobile media minutes spent in apps.

There was little surprise as to which apps were being used most with the built-in system applications winning and Facebook following as a close runner up.

The first spot on app usage? Well, given the information above, it seems obvious that – platform dependent – the App Store or the Android Market are most used.

What does this mean for mobile commerce, we wondered? It’s hard to say from the report statistics, but we’re excited to see more mobile users moving away from just browsing on their phones and using apps to do their research, stay connected and get immersed in the wonders of mobile.

What do you use most on your mobile device? The web browser or apps? Tweet us and let us know @plasticmobile.

Check out comScore's latest mobile report from Mobile Metrix 2.0

Bagel Wednesday News: Today’s sharing was all about Data

by Sarah Plummer on 2nd May 2012

Who will be the first Data Carrier?

The biggest topic of conversation at today’s Bagel Wednesday sharing of mobile news was the possibility of Google and Apple to start carrying their own data.

While not exactly news, or even anything imminent, we couldn’t help getting all excited at the prospect of a solution to our pricey Canadian carrier plans. And so, we started pondering – a wishin’ and a dreamin’ – about Google, Apple or Microsoft finally purchasing their own data plans.

While there has been a lot of speculation about who will be the first to buy a data carrier, we started wondering why they hadn’t. Clearly they have the necessary funds, with an article in The Next Web putting purchasing a data carrier as at the top of the list of things that Apple, and others should consider doing with their $65 billion dollars of cash reserves.

The same article notes that Google has been rumored to be looking at buying Sprint and also Verizon FiOS and that  Microsoft might pick up an ISP from their recent location based advertising and purchase of Skype.

Since the vast majority of our favourite device creators’ headaches come from dealing with the data carriers, and most of the pains we have with our devices are a result of our data carriers, why not just cut out the middle man? In fact, we’re like the sound of faster and cheaper service with a direct channel to both device and service provider. We like it a lot.

What are your thoughts? Tweet us @plasticmobile and let us know what you think about Apple and Google getting into the data carrying game.

PM UX: Blueprint for Success

by Amir Nedaei on 1st May 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

A couple of weeks ago, we covered the success story of the Instagram app, which allows users to snap photos, add various filters and share over a plethora of social networks – including one of its own.

As Instagram gained momentum, climbing the App Store ladder all the way to the top, I started to see the magnitude of its potential. I knew it would only be a matter of time before I saw similar apps for sharing video. What I didn’t expect, however, was the incredible speed at which this new style of app-only social network would fully catch on.

Enter Viddy, a multi-celeb backed, Instagram-style app for sharing video that climbed to #1 in the App Store’s Top Free list in no time flat.

Viddy! The new Instagram for video

How it Works

The entire process, as well as the interface is very similar to that of Instagram. Users can shoot a video (or import from their camera roll), add a filter and then share the video with their friends over a number of social networks. Also like Instagram, Viddy is its own social network. Users can follow friends’ videos as well as popular and trending ones from across the entire Viddy network.

Cool Features

Unlike Instagram, Viddy gives users the ability to adjust how heavily a filter is applied to a video. Also, users are not limited to the pre-loaded filters. They can download additional filters within the app for free.

Moreover, filters come with their own corresponding soundtracks and users are given the ability to adjust the balance between those soundtracks and the audio in their recordings (so cool!).

Super Cool.

15 Seconds of Fame

One downside to Viddy is that it limits the length of videos you can record to 15 seconds. Also, any imported video has to be trimmed using the in-app trimming tool.

Having to trim imported videos in Viddy reminds me of having to crop imported photos in Instagram. I can’t help but wonder if this is mainly done to minimize file size for quicker uploading, or to keep things more uniform and consistent?

Nobody likes to wait!

Users can watch their videos instantly before applying a filter, but have to wait for the filters to be applied. As users don’t like to wait, especially on a smartphone, wait times should be minimized. Failing to do so will negatively impact user experience.

SO, to make the wait a little less noticeable and annoying to its users, Viddy encodes the video in the background and allows users to navigate elsewhere by tapping the minimize button. Users can always keep track of the encoding progress, as it will be displayed in the iPhone’s status bar.

While being able to complete other tasks helped, I never truly forgot that I was still waiting for something.

Interface

Viddy’s interface is polished and aesthetically appealing, but can sometimes feel a bit cluttered – especially when compared to Instagram’s interface. Although very similar in layout, Instagram’s interface feels less cluttered and distracting.

We all know that a simple, uncluttered and intuitive interface is extremely important to providing an overall great user-experience, particularly for new users trying to explore and learn an app.

You Heard it From Plastic:

An Israeli based company has created an app called Mobli, which allows users to share a combination of photos and videos. Mobli is gaining popularity and is building a substantial user base at a rate of 10,000 new users daily. Look for Mobli to be one of the next up-and-comers in this space.

Plastic Mobile Success in San Diego at the Mobile Shopping Summit

by Sarah Plummer on 27th April 2012

Mobile Shopping Spring Summit 2012

From our luxury press release on Tuesday in Toronto and New York City, to our presence and presentation at San Diego’s Mobile Shopping Spring Summit, this week has been a flurry of cross-continent activity for Plastic.

For the Mobile Shopping Spring Summit in San Diego this week, Plastic Mobile took our Candy Shop on the road to spread the word about retail’s new store front – mobile! For the second time since Dx3, the Candy Shop has been a success. Mobile Shopping Spring Summit attendees left the candy shop with an insightful message, and a serious sugar high. Attendee’s flew in from across the continent and a few of our fellow Canadians from Beyond the Rack, Montreal, and Central1CU, Vancouver, joined us in the not-so-sunny San Diego. Locals assured us their weather is normally more balmy, but at least bad weather is always a good ice breaker!

Also at the Summit, our president, Melody Adhami, spoke in an impact-full presentation on making mobile UX count. Read the article in Mobile Marketer.

Last, a big thanks to our on-location promo team, and to anyone looking for the Forrester Case Study on Mobile UX – it’s in the works and should be up next week.
Were you at the Mobile Shopping Spring Summit in Cali? Tweet us an let us know what you thought @plasticmobile.

Plastic Mobile Reports: A study of wealthy smartphone users reveals some interesting facts

by Sarah Plummer on 24th April 2012

Plastic Mobile and Luxury Institute: How the Wealthy are Using Mobile to Shop Luxury Brands from Plastic Mobile on Vimeo.

Award-winning mobile marketing agency, Plastic Mobile, recently partnered with the independent, New York City based Luxury Institute in a study to learn more about how wealthy consumers are using their mobile devices and luxury brand applications.

Watch our video of the findings and learn how mobile is set to change the luxury brand retail landscape by working to enhance the in-store experience.

Plastic Mobile was proud to recently partner with the independent, New York City based Luxury Institute in a study to learn more about how wealthy consumers are using their mobile devices and luxury brand applications.

“Mobile has been receiving a lot of traction and excitement in the retail space lately. However, that doesn’t mean there is one mobile strategy that’s right for all brands. The study suggests for luxury it is more about enhancing the in-store customer experience, and using mobile to help strengthen the relationship with the customer,” says Melody Adhami, President and COO of Plastic Mobile.

Some interesting positive facts were revealed in the study, including that nearly all wealthy consumers who have used luxury brand apps report that they have had a good experience with the mobile apps (93%). In addition, 71% report that they feel better connected to luxury brands after downloading and/or using their applications and 64% view luxury brands that offer a mobile application more favorably than brands that do not.

The survey respondents suggest there are a number of features they expect from luxury brand applications, and they believe luxury brands could use apps to enhance the in-store shopping experience. They also thought that providing sales professionals with a mobile application to specify details about products (53%), have the ability to check for sizes and availability at other stores (50%) and in-store product inventory (47%) would enrich the shopping experience for affluent consumers.

Overall, the study indicated a tremendous opportunity for luxury brand retailers to enhance relationships with affluent customers through careful mobile strategy.

Happy Monday: Samsung Making fun of Apple users in Galaxy s3 video?

by Sarah Plummer on 23rd April 2012

This morning one our QA Analysts brought this Samsung Galaxy SIII teaser video to our attention. While the end of the video seems to be a clear jab at Apple, suggesting that all iPhone owners are but simple sheep to Mac’s overwhelming marketing power, our Analyst pointed out that Samsung sells more mobile devices than Apple, which confuses the metaphor a bit.

Nonetheless, the video shows that the most highly anticipated Android phone of 2012, the Samsung Galaxy S3, is still stirring up some serious hype.

We look forward to seeing what other features, like “unpacked,” the Android version of the cloud featured in the video, will be included in the final new product.

Are you excited for the Samsung Galaxy S3? Tweet us @plasticmobile and let us know.

PM UX: The $1billion App

by Amir Nedaei on 17th April 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

If you haven’t already heard about Facebook’s acquisition of Instagram for a reported $1billion, you must have just come out of a weeklong coma, or possibly recently found your way home after being lost at sea. For the rest of us, it has been next to impossible to miss the headlines.

Instagram has been around for over a year, and in that time has built up a substantial user base (over 40 million). However, with its recent release on the Andoid platform, and the current buzz surrounding this app, that user base is sure to grow.

That’s why I chose now to hop on the Instagram band wagon and try out this super app formyself.

The Gist of It
Simply put, Instagram is a social network for photo enthusiasts. Users can take photos, add filters, include geo tag captions and then have their photos posted for other Instagram users to like or comment on. They can also share their photos on other popular social networks like Facebook, Twitter, Flickr, Tumblr, Posterous and Foursquare. What makes Instagram so special is how easy and quick it makes the process of taking and sharing great pictures. In a matter of seconds, users can take a picture, add a filter and share that picture for all the world to see.

New User Experience
I found Instagram to be relatively friendly to new users, as the interface was simpleand uncluttered. Also, I liked how the app walks you through the process of getting started in five easy steps.

I used the app on my iPhone and found that the icons and UI elements felt very iOS-centric, making it fairly easy to navigate my way around the app. However, I felt that some icons could have been designed to be more intuitive.
After doing a little research, I found that the icons and UI elements had been different in previous versions of the app and while the newer icons were moreesthetically pleasing, the previous used icons were more intuitive and user-friendly because they included titles.

Take for example the feed icons from the above screen shots. The feed icon in the screenshot to the left (older version) would be very hard to misinterpret. However, the one on the right (newest version) can fairly easily be seen as a home screen of sorts.

Filters & Photo Quality
I was impressed with the quality of photos that can be produced with Instagram. Just by adding one of the 18 available filters, one can dramatically improve the quality of an average photo. The trick is to experiment and learn when to use which filter.
I enjoyed not having to wait until after taking a picture to apply a filter. I could see what the picture would look like before actually snapping a shot. On the downside, one thing I felt was missing was the ability to apply multiple filters to a photo as you can with other photography apps.

I liked the use of a carousel style pop-up menu for the filter options. It was a great way to pack 18 items into a list while minimizing real estate usage. I also appreciated how the icons for each of the filters gave me an idea of what that filter did. I didn’t have to go through each filter individually until I found the desired effect.

Share and Share Alike
Another thing I liked about Instagram was the ability to import pictures from the camera roll. Users that already have a favourite camera/photo-editing app can use their preferred app to capture and edit a photo, then import it into Instagram to share with the Instagram community or on other social networks. However, it should be noted that photos imported from users’ camera roll need to be cropped to match thestandard square (1:1) images produced by snapping picture using the Instagram app itself.

Android Version
Since Instagram was also just released in the Google Play Store, I also took some time to check it out on the Android platform. Right away, as expected, I noticed that all the UI was now appropriately Android-centric, but I also couldn’t help but think that the app wasn’t on par with its IOScounterpart and here’s why:

  • Every image must be cropped (IOS version only requires cropping of images imported from camera roll).
  • Android users have to wait until they have captured and cropped their images before they can apply a filter to the image (IOS version gives users a preview).
  • Not all devices are supported.

Overall, Instagram on Android offers a noticeably less streamlined experience by lengthening the process of creating and sharing images. I must also include that the short comings of the Android version of Instagram are most likely a result of technical limitations due to the many variations of Android.

Are you loving Instagram on Android or iOS? Tell us about your photo-sharing love at @plasticmobile.

PM UX: This App Review Shows a Good Siine

by Amir Nedaei on 10th April 2012
The Smashing Cartoons by Smashing Magazine

The Smashing Cartoons by Smashing Magazine

There are plenty of alternative keyboards available to Android users in the Play Store. However, only a select few of these keyboard apps offer a totally creative and different mobile typing experience.

One of these rare apps is called, “Siine Keyboard.” Siine adds several interesting twists to the conventional QWERTY keyboard, including shortcuts (siines) for times, dates and commonly used words and expressions.

PM UX: Plastic Mobile Reviews the Siine Keybord App from Plastic Mobile on Vimeo.

Check out our video (Vimeo) demonstration of the Siine Keyboard App available on Android’s Play Store. Watch as Plastic Mobile walks you through the good, the bad and the ugly of this Android app.

Practice Makes Perfect

Using the shortcuts in the Siine Keyboard allows users to type common messages like “hey, what’s up?” with only two taps and two swipes of a single finger. In theory, this should make typing messages easier and faster. However, as a first time user, I spent more time looking for the shortcuts than actually using them!

To mediate this, I found it was helpful to take time to edit and customize existing shortcuts or download new sets of shortcuts to match your texting repertoire and messaging style. Eventually, after a little time spent practicing, I became comfortable with this new way of typing and found it to be a refreshingly different experience.

Time & Date to a “T”

The time and date features in Siine are brilliant. They are highly intuitive and feel quite natural to use. Unlike the vocab shortcuts, they do not require any getting used to.

The time feature makes adding times to messages easy and fun. It is definitely one of the best features Siine has to offer, but – in my opinion – the date feature is the most innovative and useful because it allows the user to check and post dates in one easy step. No longer do we have to navigate to a calendar app to find out which day the 1st of next month falls on.

Trash it Fast

Siine gives users three options for deleting text. Tapping the delete button will delete one character at a time. Holding the delete button will also delete one character at a time, but it’s slightly quicker and doesn’t require multiple taps.

The best option for trashing large chunks of text is the quick delete function. I like to describe it as a “delete button on steroids.” Basically, users can hold the delete button then swipe their finger back and forth across their smartphone screen to delete text. The faster they swipe, the faster the app deletes the text. It’s deleting with muscle!

I found that the quick delete function felt very natural to use and was surprisingly fun. It reminded me of using rubber erasers in art class.

Thumbs Up:

  • Very innovative keyboard
  • Well-designed User Interface
  • Variety of FREE extra downloadable sets
  • The time & date features are great
  • Fun and different alternative mundane keyboards
  • Also functions like standard QWERTY keyboards
  • Fun quick erase function

Thumbs Down:

  • Requires some practice in order to fully benefit from the functionality
  • Buttons are quite small in portrait mode
  • The quick word shortcuts have potential, but require some setup to be truly effective

Do you have the Siine app? tweet us @plasticmobile and give us your review!

Insta-billionaire! Instagram founders win the Facebook lotto

by Sarah Plummer on 10th April 2012

Mobile News from VentureBeat by Sean Ludwig

Yesterday’s big news was the purchase of photo-sharing app Instagram by social media giant, Facebook, just days after finally launching an Android app and reportedly closing a $50 million second round of funding. It seems that Facebook is determined to make its mark on iOS and Android, which makes sense since Facebook is on the mark, wanting to be avaialble to everyone, every where, all the time! Go Mobile!

But, according to sources, the good news for  Instagram keeps on coming. Just a day after Facebook announced that it would acquire Instagram for $1 billion cash and stock, Instagram’s new Android app has attracted 5 million downloads in just six days.

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