PM UX: Looking at Logos Quiz and TikTok

The Smashing Cartoons by Smashing Magazine

This past week over 15 apps found their way onto my iPhone. Sadly, most of them were deleted just as fast they were downloaded with a sparse few allowed a place on my screen to crash for a couple of nights. Come Monday, though, only two of them now call my phone home for good.

The first app, Logos Quiz, did a great job keeping me entertained during a four-hour flight to Las Vegas. The other, TikTok, is a sexier alternative to the standard iOS clock app that delivers varied functionality to users.

1. Logos Quiz

Logos Quiz is a fun little game that has very simplistic UI. The game tests the user’s knowledge of brands in what is a surprisingly entertaining way given its basic presentation. The game asks the user to identify various logos, but is actually more challenging than it sounds because, with a few exceptions, users are only shown partial logos that are missing some of their identifiable elements.

I only had one small problem with Logos Quiz. Even though I enjoyed the fresh and different look of the keyboard, I found it to be very unforgiving and highly prone to fat-finger mistakes.

Right off the bat, I noticed that the keys were smaller than those of the standard iOS keyboard. However, only after comparing the keyboards side-by-side, did I realized how much smaller the keys actually were. Not to mention that the space between keys was also considerably more narrow.

If a real-estate shortage was the issue, I believe that reducing the size of the keyboard should not have even been considered as an option. Users interact with the keyboard more than any other single element in the interface. To me, that means that a good user experience here should have been top priority.

One possible alternative to a smaller keyboard could have been reducing the length of the “Check!” button. Not dramatically, but just enough to make room for the “hint” button to be placed directly to its right. That would allow for everything else to be higher up on the screen and ultimately could have increased the amount of real estate for the keyboard.

2. TikTok

TikTok is a clock app for users who are tired of the standard iOS clock app and want to shake up time telling and replace their bedside alarm clock.

It should be mentioned that it is not an app that can completely replace the IOS clock, as it lacks some features (world clock, stopwatch, timer). On the other hand, it does offer some cool features of its own and is an app that I would definitely recommend giving a try.

I really enjoyed the level of customization available to users. You can choose between digital or analog clock displays, then customize pretty much everything to your liking.

Some other cool features include: weather (displayed along with the time), sleep timer (allows users to select and play tracks from their iTunes library for a pre-determined amount of time), month and week calendars (displayed along with the time).

If you follow my blog posts, you’ll know by now just how much I apprecaite the use of gesture controls. This app was no exception. The above-mentioned features were great, but what impressed me the most about this app was its creative use of gesture controls and the iPhone’s gyroscope.

Users can swipe up or down to increase or decrease the screen’s brightness level. They can also toggle their flash on and off just by shaking the phone, which comes in handy for those 2am bathroom trips.

The only downside is that to fully benefit from all the features, users must leave the app running throughout the night and disable the screen lock. This means that they must also keep their phones plugged in so that they don’t wake up to a dead phone.

Are you playing Logos Quiz or using TikTok to find keep you on time? Tweet us with your thoughts @plasticmobile.

The Smashing Cartoons by Smashing Magazine

Draw Something is currently one of the hottest games to play on your Android or iOS device – and we know because it has invaded our office, resulting in all kinds of hilarious images and sudden burst of “ohhhh… I see it now!”

Best described as a combination of Words with Friends and the classic game, Pictionary, the game is incredibly fun and highly addictive. In fact, after three weeks of use, I am considering checking myself into anti-gaming rehab.

How it works

1. You start a game with friends by connecting the app to Facebook or by using their email address or Draw Something username. You can play multiple games with different friends simultaneously. You can also play with random Draw Something users if you find you don’t have enough friends to sufficiently support your habit to the addictive game.

2. Once you have selected a friend to play with, you choose one of three words that vary in difficulty from easy, medium or hard. You then draw a picture of your chosen word and send it to your friend. They then have to try to figure out what you’ve drawn using a subset of the letters shown on the screen. Based on the fact that few of us are anything remotely close to artists, this is the fun part.

3. If your friend guesses the correct word, you are both awarded coins that you can use to purchase more colours or bombs. The number of coins you receive depends on the difficulty of the word your drew. You get one coin for easy, two for medium and three for the hardest word.

4. It’s then your friend turn to draw and your turn to guess. This cycle continues indefinitely, even if either person fails to guess correctly.

Plastic Mobile User Experience Draw Something App Review from Plastic Mobile on Vimeo.

Despite the addictive nature of the game, and how much the Plastic Mobile team seems to love it, we decided to take an objective look at its overall usability.

Usability Issues

I encountered one minor usability issue while using this app. I found that while trying to guess words, the bottom portions of some drawings were obstructed by the semi-transparent overlay showing the number of letters in the word.

Only after repeatedly becoming frustrated with this, I realized that I could pull up the image and uncover the bottom portion.

A possible solution for this issue could be a “hide” button that would toggle the visibility of the overlay, or a more evident and intuitive scrolling option.

Pros

• Play with friends or random players
• Seeing replays of your friends guessing and drawing (so hilarious at times!)
• Easy to pick up and play
• Simple interface
• Highly entertaining and interactive

Cons

• Limited dictionary (words are repeated among different players)
• You can write instead of drawing (takes the fun out of playing)
• Obstructed view of some drawings

Suggestions for Improvement

• Give users the ability to pause and navigate away from a game that is in progress. Right now, in order to leave a game with one friend and move to the next, users must finish guessing and drawing. The only other option available to users is shutting down and re-launching the app.

• Provide users with an option that would allow them to undo their last action while drawing. This would save users from having to erase parts or all of their drawings in order to correct any mistakes.

Side Note: Back to the Stylus…

Here at Plastic Mobile, we are in the midst of an ongoing debate regarding the use of the stylus. We generally believe that the introduction of the touch screen should have been the ultimate demise of the stylus. We agree with Steve Jobs’ belief that we are born with 10 of the best pointing devices in the world.

However, after playing Draw Something, I could see why sometimes a stylus could be useful.

Are you as addicted to Draw Something as the Plastic Mobile team? Tweet us @plasticmobile.

The Smashing Cartoons by Smashing Magazine

Last Thursday, Apple released iPhoto – the final piece of its iLife suite for iOS. A few days later, a friend asked me to recommend an app that she could use to touch up photos taken on her iPhone. I told her to give iPhoto a try. The next time we spoke, I asked her what she thought about iPhoto. Her response was: “It was ok, but it wasn’t worth the $4.99. It doesn’t do much.”

Apple #Fail? Is that even possible?

I decided to check it out for myself. Maybe the reason her experience with iPhoto was so mediocre was because she’s a fairly new to iPhone and lacks the experience to get the most out of the app.

So I installed iPhoto on my iPhone and was greeted with a pretty straight forward, simple and intuitive home screen. I could see what was clearly my Camera Roll (as an album) sitting on a glass shelf.

The Home Screen

When I selected my Cameral Roll, my individual photos were presented in a cool scrollable thumbnail view along the bottom. So far, so good.

Camera Roll

The trouble starts when you realize that auto-enhance is the only real photo editing tool in the main view. It works really well for an automatic editing tool and is simple and easy to use, but I then had to go into the toolbox icon on the bottom left to slide out a tab with additional editing tools. Since there were so many options, it was difficult to figure out what each tool did and how to use them.

Tool Kit

The problems continue when I clicked on the cropping tool and could pinch to zoom and move the grid to crop my picture as desired. As an experienced iPhone user, pinching to zoom while moving an image was intuitive. However, iPhoto also throws image rotation into the mix, and there seemed a bit too much going on. I also noticed that, after I had zoomed into my desired amount and started to rotate my image, my zoom level would unwontedly change. This was really annoying.

Only after further exploring the copping tool did I realize there was an alternate option. After pinching to my desired zoom level, I could tap on the rotate dial at the bottom of the screen to rotate my photo by actually physically rotating my iPhone. This was not only a cool feature, but I found it made for easier image manipulation that was much more user-friendly.

Rotate

Overall, iPhoto delivers a lot of functionality with many ways to edit, tweak, optimize and share your photos. But when the high amount of functionality equates to increased complication for the end user, tooltips for each tool or on-demand tutorials might be a good idea. That way, users who don’t want or need help won’t be bothered. But users, like my new-to-iPhone friend, can get the help they need.

That being said, after going through all the editing tools and options in iPhoto, I couldn’t believe that my friend said that iPhoto doesn’t do much. What I can believe, is that she might have never gotten to the cool effects because she wasn’t prepared to put the effort into learning about all the tools. So she gave up before she had a chance to really bask in the glory of all that iPhoto has to offer.

It just goes to show how important a user’s first impression of an app is, and that the fine balance between having too much and too little is a delicate relationship. Even if it does everything the user wants, there’s a chance that if they can’t do it easily, they won’t do it at all.

The good news is, I hear the iPad version of the app does offer tooltips to users, so hopefully the iPhone version of the app will incorporate some much needed tooltips soon.

Courtesy of our sensational team here at Plastic Mobile, a new and completely redesigned AIR MILES App is now available for iPhone and Android.

As the first coalition loyalty application of its kind in Canada, AIR MILES’ mobile app version 2.0 was announced today.

The coolest new feature? Definitely the Check-in Challenge (on now until April 30, 2012). The Check-in Challenge is the first ever AIR MILES mobile game that ranks the number of Check-ins Collectors do at AIR MILES Sponsor locations against other Collectors each month. At the end of the month, the top 50 Collectors with the highest number of Check-ins will get a Check-in Bonus – 2x the reward miles they earned that month at the Sponsors they Checked in at.

Collectors with Android and iPhone devices can now also get on-the-go access to AIR MILES Reward Program information such as account balances, improved browsing of the complete dream rewards catalogue and in-store bonus offers at sponsor locations based on GPS.

“We really wanted to enhance the user experience with the new AIR MILES app. By simplifying the process and adding the Check-in Challenge gaming feature, we believe collectors will not only find the app more useful in their day-to-day, but also enjoy the experience of earning more rewards,” said Melody Adhami, Plastic Mobile’s President and COO.

For complete app intel, visit our made-for-media page, complete with a video, photos and all the answers to your questions (we hope!).

Or, download the new AIR MILES App on Android or upgrade or download the app on the App Store to see just what we are talking about.

We’re all a Twitter about the new app, so tweet us and tell us what you think @plasticmobile.

The battle continues over which is the superior platform – Android or iOS. Everyone from users to marketers have weighed in with their future predictions, past musings and current praises and complaints. From a developer’s perspective, things remain uncertain and, at times, contradictory. Here’s the low down based on the latest research.

A couple of months back, the general opinion was that app developers were turning their attention to Android over iOS, because of its rapidly increasing market share. A survey from Appcelerator indicated that the momentum was shifting in favour of Android, closing the gap on current app development that traditionally favoured iOS. The idea behind the supposed shift was that the Android platform is considered to have the best long-term outlook.

The latest news, however, turns that theory upside down. It appears that Android continues to take a back seat to iOS, in part because, well, it’s not as mainstream cool (those Mac commercials still make us chuckle). While Android operating system is still the big winner on the charts (46.3% of US smartphone owners running the mobile operating system) according to the Strategy Analytics’ survey, “App Developer Attitudes and Behaviours,” it seems that Apple’s iOS platform remains near and dear to developers’ hearts, with 51% saying they plan to write for the “iTeam” (iPod, iPad and iTouch) platforms in 2012. Yes, Android is fast approaching a majority share in smartphones among US customers, but it now seems that the platform is suffering among its app builders, with interest rising only 30% from 23% in 2011. If it’s not one thing, it’s another.

That being said, it seems that Apple’s status among the people writing app code comes from the multiple device types now using the operating system, with the iPhone down 26%. In fact, the real growth for iOS comes from the iPad, which attracted only 8% of developers last year, but will get 19% in 2012 (+138%). With more than half a million apps now cataloged in the Apple App Store, over 150,000 are compatible with or written specifically for the iPad.

Experts such as Strategy Analytics report author and Director of Apps Research, Josh Martin, expect that money will talk and developers will continue to favour platforms that offer the most diverse ways of generating revenue.

Piper Jaffrey recently estimated that Apple’s App Store substantially outperforms the Android marketplace for developers, with Apple responsible for about 80% to 90% of revenue generated by the app market.

What do you think? Will iOS continue to corner the market in app developers despite Android’s appetite for market share? Or will the interest in the iTeam fizzle out and watch Android steal their fan base?

In the News

Just some of the people who think we’re pretty cool (thank you!).

Bloomberg

Market Wire

Yahoo! Finance

Canadian Business Opportunities

Euro Investor

As we sat amongst our hacks/hackers peers and colleagues from the publishing world, we were giddy with anticipation to do a live demo our new platform Joomo. Joomo is an automated platform that enables anyone to create high-quality custom native mobile applications across all mobile devices. With a web-based studio you can create, edit, track and customize every aspect of your app, all for free.

When our host, Phillip Smith, told the audience that Plastic Mobile is going to build an application in the duration of our 8 minute presentation time slot, there were many skeptical faces in the crowd. Now I’m not going to toot the Joomo horn, and write about how unbelievably easy to use it is, or the incredibly engaging user experience, or how it’s simply visually stunning. And I’m certainly not going to get into the whole native back end discussion and the genius behind that, rather I’m just going to let you witness how Melody and Sep delivered as promised, and built an app for ’29 Secrets’ in approximately 5 minutes.

Warning: The quality of the video is not Oscar-worthy, but then again that’s usually how it is when something rare and awesome happens and we spontaneously try to capture it. Think of UFO videos-never great.

We are honored to share the news that our Pizza Pizza mobile app got a nomination from The 15th Webby Awards. With thousands of applicants, the Pizza Pizza app was selected as top five in the category of Mobile: Shopping.  The Webby Awards are the leading international award honoring excellence on the Internet that includes mobile, websites, online film & TV, etc.

We are competing against large US brands like Target, Walgreens, Consumer Reports, and Gilt. And we need your support to earn the Peoples Voice Award.

The Pizza Pizza app is ranked as #1 Lifestyle app in iTunes store, and a favorite app amount Canadians.  Your vote would help us immensely. It’s easy and will only take a minute, visit this link:

http://webby.aol.com/media_types/mobile-web?focused_on_category=882#cat_id_882

Share with friends on Facebook and Twitter – use a shorten URL:
http://bit.ly/guLUu0

Our Twitter & Hashtag:
@PlasticMobile
@PizzaPizzaLTD
@TheWebbyAwards
#webbys

Download the Pizza Pizza app:
http://itunes.apple.com/ca/app/pizza-pizza/id425026119

Graphics of the app:

http://www.plasticmobile.com/media-pizza-pizza-iphone-app/

April 4, 2011 — Pizza Pizza and Plastic Mobile Delivered a One of a Kind Pizza Ordering iPhone App.

Plastic Mobile has joined Pizza Pizza, Canada’s leading pizza chain, as their mobile agency to help build and launch an iPhone application to make ordering and delivering pizza both convenient and fast. This free app is available for all iPhone models, the iPod Touch, and the iPad. The app will let users build the pizza of their dreams; a half order of ham & pineapple and the other half Italian sausage, extra mushrooms, no cheese, and easy on the sauce? Looking to order a gluten-free pizza? Pay through your application or when it arrives. It all can be done with the Pizza Pizza iPhone App.

This innovative application will fundamentally change the ordering experience, making it fast, visual and convenient for the customer. By using location-based services (LBS) to locate the nearest Pizza Pizza restaurant, as well as allowing users to simply pay within the application, the app provides a seamless experience.

The application, delivered by Pizza Pizza and Plastic Mobile, can be downloaded from the App Store on iTunes. For more information on this app visit http://www.pizzapizza.ca/mobile.

Check out our news release here.

What if, Facebook got into e-commerce by allowing you to process payments with your Facebook account. Is that a stretch? The question was raised at a Deloitte presentation in called ‘Social Media for Consumer Business.’

Facebook is always finding new revenue streams; and frankly selling ads on the site isn’t cutting it. On July 1st, the social networking giant is forcing Facebook Credits to their game developers. So, virtual currency will be a thing of the past when you use Facebook’s social games like Farmville. The game apps are free to download, but if your farm needs more hay and animals to survive, expect to pay up (with the real currency). Facebook will earn 30% on payments for all virtual goods when paid with Facebook Credits. (Not a bad source income). Players can buy credits though Facebook via PayPal, credit card, or paying it using their mobile phones.

Now that last payment option for Facebook Credits, leads me to the initial question – Could Facebook become a mobile payment processor?  Could there be a ‘Pay with Facebook’ option for your next purchase?  As mobile payment will be a huge trend in 2011, and with over 500 million users, it’s potentially a lucrative opportunity for the social networking site. But do they have the trust of their users?  I’m not encouraging this payment system, as I’m nervous to disclose my phone number to Facebook, let alone credit card information.  Especially, since several reports alluded that certain Facebook applications were sending personal user information to ad and Internet tracking companies.

Would you use a ‘pay with Facebook’ option? Or can we trust Mark Zuckerberg with our digital wallets?

I guess, we’ll wait and see what Zuckerburg and his people are brewing up at the Facebook headquarters.