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Who will be the #1 social network in 2012?

by Sarah Plummer on 21st February 2012

With Forrester predicting Facebook and Amazon as 2012′s major mobile players, another ComScore study speculates on the rise and expansion of overall social networking. And we ponder the relationship between the two…

Social platforms are still in the early stages, growing and evolving almost faster than they can be tracked. Social in general continues to gain ground as a dominant source of online content, accounting for 16.6 percent of minutes spent on the web towards the end of 2011. ComScore’s recent report on social networks showed that, while leader Facebook continues to dominate the arena (three out of four US users are Facebookers), relative newcomers like TumblrPinterest and Google+ are also climbing the popularity pole.

Twitter held the no. 2 spot in the category as of December, drawing 37.5 million unique visitors and surpassing its biggest competition from 2011, LinkedIn, whose audience clocked in at 33.5 million at the end of last year.

Nevertheless, that doesn’t mean there isn’t healthy competition brewing out there. According to ComScore’s findings, in the past six months Google+ has reached 20.7 million US visitors, while Tumblr hit 18.8 million. The network we find the most impressive/interesting is Pinterest, which has managed to draw 8 million unique visitors – mostly women! – without the clout of a gargantuan network of products such as Google’s.

And where does mobile fit into all of this?  Plastic Mobile of course sees it as a key resource to all platforms, and a crucial leveraging point for those looking to get a leg up on the competition. Melody Adhami, our President and resident mobile guru weighs in: “all of the social networks should be paying attention to mobile because it is a) where their audience is spending most of their time and b) an obvious way to reach that audience on an intimate and consistent level – meaning, those networks who can remain relevant in the mobile space will win more ‘facetime’ with their customers. Now, that doesn’t mean just offering a mobile friendly version of their site. It means taking advantage of the inherent features of the phone and the way people are using mobile to make sure users are accessing your social brand vs. your competitor’s on mobile.”

And according to an article in the New York Times, it seems other industry leaders are in agreement: “Mobile is the new face of engagement,” says Ted Schadler, principal analyst at Forrester. “Businesses should stop thinking about it as a small Web site on a tiny computer, and start thinking about mobile as being deeply embedded systems of engagement. That turns out to have huge implications.”

What do you think? Who will be the next big social network powerhouse in 2012? Will Facebook maintain it’s dominance, or will Twitter close the gap? Or will both of them lose out to Google+, or the underdog with girl power, Pinterest? And, more importantly (to us, at least), how will mobile tie into the social media battle for total world domination (or something)?

Tweet us with your favourite network, mobile 2 cents or just general musings about social networks and their future bearing on our LIVES!

Source: Twitter Bots

AIR MILES Goes the Extra Mile with a NEW and Redesigned App a la Plastic Mobile

by Plastic Mobile on 13th February 2012

Courtesy of our sensational team here at Plastic Mobile, a new and completely redesigned AIR MILES App is now available for iPhone and Android.

As the first coalition loyalty application of its kind in Canada, AIR MILES’ mobile app version 2.0 was announced today.

The coolest new feature? Definitely the Check-in Challenge (on now until April 30, 2012). The Check-in Challenge is the first ever AIR MILES mobile game that ranks the number of Check-ins Collectors do at AIR MILES Sponsor locations against other Collectors each month. At the end of the month, the top 50 Collectors with the highest number of Check-ins will get a Check-in Bonus2x the reward miles they earned that month at the Sponsors they Checked in at.

Collectors with Android and iPhone devices can now also get on-the-go access to AIR MILES Reward Program information such as account balances, improved browsing of the complete dream rewards catalogue and in-store bonus offers at sponsor locations based on GPS.

“We really wanted to enhance the user experience with the new AIR MILES app. By simplifying the process and adding the Check-in Challenge gaming feature, we believe collectors will not only find the app more useful in their day-to-day, but also enjoy the experience of earning more rewards,” said Melody Adhami, Plastic Mobile’s President and COO.

For complete app intel, visit our made-for-media page, complete with a video, photos and all the answers to your questions (we hope!).

Or, download the new AIR MILES App on Android or upgrade or download the app on the App Store to see just what we are talking about.

We’re all a Twitter about the new app, so tweet us and tell us what you think @plasticmobile.

Uh oh. More bad news for BB? Plastic Mobile ponders RIM’s future…

by Sarah Plummer on 24th January 2012

This week RIM announced that CEOs Jim Balsillie and Mike Lazaridis will step down from their positions, though they will maintain majority of their shares and stay on as board members.

Thorsten Heins will take on the daunting role as RIM’s new CEO. In spite of seriously declining share prices, Heins has signalled that he will largely stay the course set by Balsillie and Lazaridis.

In a Star interview, Heins notes that RIM is still a solid financial performer and that it is the number one smartphone in many countries outside of the US. He goes on to say the their problem isn’t technology, it is in their communications and that is where they need to focus their efforts. “The perception just doesn’t match the reality,” Heins told the Star. “We’ve got $1.5 billion in the bank, and virtually no debt. We’ve also got a 75 million subscriber base.”

Regardless of this assurance, shares dropped even further after the announcement of the RIM pioneers’ resignation. Ugh. Sorry RIM, we can’t help but think the future looks grim.

What do you think? Will Heins be able to pull RIM out of its US despair? Tweet us with your thoughts @plasticmobile.

Plastic Mobile Has Breakfast with Deloitte’s Duncan Stewart

by Sarah Plummer on 17th January 2012

…as well as about 750 other execs, media personnel and tech enthusiasts, but, whatever.

At 7:30 this morning, this odd pastiche of professionals piled into the SONY Centre for the Performing Arts in Toronto, ON, to hear Duncan Stewart, Director of Technology, Media and Telecommunications, entertain and educate about Deloitt’e annual #TMTPredictions.

The tech arm of the professional services giant put together some very interesting facts and advice on what’s in store for our evolving industry in 2012. Among the most interesting prophecies were:

  • continued growth of the ever-surprising TV
  • the advent of data caps in many leading countries (i.e. the death of unlimited ISP deals. Le sigh.)
  • the metamorphosis of our smartphones and tablets to “little PVRs”; and
  • the immediate future of NFCs (hint: it’s not what you think).

One mobile prediction that really stood out was the hypothesis that the purchase of tablets would continue to increase, but that it would be less by new buyers and more concentrated by a secondary tablet in the home – apparently we’re not very good at sharing with our families.

Likewise, while the creation of apps continues to surge, Duncan Stewart pointed out that a great number of them are not unique - meaning that, while a number of new apps are being developed, so are existing apps being expanded to cover other operating systems. So, an app that was made last year for iOS, may this year be added to the Android and Microsoft markets.

According to Duncan Stewart, developing a mandate (like we have here at Plastic, not to brag, but we’re just saying) to develop cross-platform apps as often as possible, or as often as makes sense for our partners, will be crucial to increasing efficiencies in the future, and staying competitive in the mobile game.

Don’t Miss Plastic Mobile’s Sweet Booth at Dx3!

by Sarah Plummer on 16th January 2012

The Plastic Mobile elves are working hard to create a real treat for anyone attending Dx3′s showroom floor. The Plastic Mobile booth is shaping up to be a one-stop-shop for a peak into how mobile really works – more specifically, how it can work for brands in the rapidly evolving world of commerce.

While we are certainly not about to divulge our top-secret booth plan (that’s classified intel), we are happy to give you a little something to nibble on while you wait in bated-breath suspense for January 25th and 26th to arrive so you can burst through the doors of the Metro Toronto Convention Centre and hurry to see what Plastic’s got in store. The tidbit? Don’t sugar coat your mobile initiatives – quality is key to ensuring the best user experience and repeat usage. Stay tuned for more info on Plastic’s presence at Dx3. Are you getting excited? Tweet us @plasticmobile and tell us what you’re most looking forward to.

Also, take advantage of our exclusive Plastic Mobile Dx3 giveaway!

Plastic Mobile: top company to watch in 2012

by Sarah Plummer on 9th January 2012

According to Mark Evans (and us, of course) Plastic Mobile is hot, hot, hot!

Plastic made the Mark Evans Tech “Companies to Watch” list for 2012. We’re awful proud and delighted to have been noticed by such a reputable member of the industry. Plastic Mobile has definitely been working hard to create the spectacular mobile initiatives that warrant this kind of attention, so it’s nice to be noticed.

A big thanks to Mark for his accolade and a shameless plug to anyone who is in fact “keeping an eye” on us: As a company to be watched for 2012, Plastic Mobile is determined to make this the year of meaningful UX through more of our astounding mobile marvels. Vive the mobile revolution!

A Union of Print and Mobile

by Sarah Plummer on 15th December 2011

A recent InsightExpress study suggests that mobile and print would make a great team. The company found that mobile users are also print junkies: “Based on our findings, it’s clear that brands and retailers should be incorporating mobile into their print strategies,” said Joy Liuzzo, vice president and director at InsightExpress.

Print and Mobile, sitting in a tree...

Liuzzo goes on to say that there’s more to this relationship than just a little QR coding. There are a number of ways to strengthen this bond, including article archiving or sharing and information gathering. The company specifically focused on QR codes and user engagement, finding that smartphone owners who use their mobiles for six or more daily activities were also reading or subscribing to print publications. These users are a hot target for advertisers as they have diverse tastes extending even beyond their reading mediums to any number of lifestyle routines (eating, shopping, etc.). The study found that these people were also more inclined to connect with companies via their mobile devices. “The biggest surprise to me was with the segment of smartphone owners that do six or more activities on their phone every day and their print media consumption,” said Ms. Liuzzo. “This group is both subscribing to, and reading more, print materials than any of the other groups (smartphone or regular phone owners).”

According to our friends over at Mobile Marketer, InsightExpress then delved into an investigation of this market’s varying reading behaviours and discovered that magazines came out on top in terms of user engagement. For example, tearing out articles or tracking down a product mentioned in an article or ad.

Turns out, traditional print media isn’t out of the game just yet. It just needs to get wiser and learn a thing or two from it’s new young partner. From here, who knows where this dynamic duo can go? What do you think? Are print and mobile a match made in heaven? Tweet us your comments to @plasticmobile.

Pizza Pizza iPhone Ordering App hits 111,111 orders!

by Sarah Plummer on 30th November 2011
The outstanding mobile application, launched  last April, continues to hit major milestones, set records and win awards – most notably our Ripple Award (from the CMA) and our coveted Webby.
Recently, Pizza Pizza’s ordering app marked it’s 111, 111th order – a testament to the app’s easy-to-use design and high-quality imagery, as well as the extreme customer convenience of the ever-growing mobile market. Watch a demo or download the app here.
Click PM_iPhone Milestone_Press Release_FINAL to read the press release, or reach out on Twitter @plasticmobile or email at press@plasticmobile.com to learn more or arrange an interview with our COO, President and very own “Queen of Apps”, Melody Adhami.

Small, Medium or Large - get it your way right away. Toppings any way that's your way. Checking out is simple and convenient.

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Sorry, Friday. It’s Monday’s Day in the Sun

by Sarah Plummer on 28th November 2011

Reports listed in a Venture Beat article this morning state that Cyber Monday is set to kick Black Friday’s butt in overall sales.

This year, the two made-up shopping holiday’s book-ending the US Thanksgiving weekend will once again likely post dramatically different numbers. Cyber Monday sales are estimated to hit 1.2 billion, with 122 million Americans expected to participate in the online shopping extravaganza. While Black Friday sales were up 26 per cent from last year, they still fell short of the billion mark. Shucks.

The mania continued this year as news reports of pepper spraying moms, and dads and kids coming to fist-a-cuffs over Xboxes, hit the airwaves. In spite of that, the shopping holiday raked in $816 million in sales. But, thanks to e- and m-commerce, Cyber Monday is still expected to be the reigning champion.

Shopping chaos can be avoided via e-commerce

The physical experience of “shopping” continues to morph into an entirely different beast as the amount of consumers using their smartphones to shop is expected to double, according to a recent survey by BigResearch.

Cyber Monday’s rising popularity is, of course, directly correlated to the increase in e-commerce and mobile shopping in general. Andrew Lipsman from ComScore points out that Cyber Monday was just the 12th-biggest online shopping day back in 2006, but it steadily rose throughout the years, reaching the No. 1 spot for the first time last year.

It was shop.org that dubbed the Monday online shopping extravaganza with the moniker “Cyber Monday” back in 2005. They used the term to identify the noticeable rise in online shopping sales the Monday after US Thanksgiving when it was suspected that consumers followed up with purchases they didn’t make over the weekend.

This isn’t actually that peculiar once you consider just how dramatically Cyber Monday’s mobile shopping has exploded in recent years. In fact, 3.6 million consumers used their phones to shop for deals in 2009, a number which is expected to triple to 17.8 million for 2011 and is double last year’s figures (7.3 million).

Do you have a Cyber Monday wish list? if so, will you be purchasing any or all of your must-haves via your mobile smartphone? Let us know on Twitter, @plasticmobile.

The ComeBackBerry

by Sarah Plummer on 21st November 2011

The buzz continued to circulate over the weekend about RIM’s future in the mobile space. Research In Motion Inc. is currently meeting with a stock price that values the company at less than the by and large regard of its assets. After myriad product delays and an international three-day service outage, RIM’s stock price has fallen more than 68% this year and was trading this morning at about $18.61 per share.

However, two weeks back an article in the Los Angeles Times suggested that, although the faster iPhones and Android devices have been raking in market share from Research in Motion’s once-addictive and adroitly nick-named “CrackBerry,” analysts and executives are not ready to count the smartphone out just yet.

Further commentary over the weekend seemed to imply the that upcoming BBX operating logic, which will run on a new line of RIM’s BlackBerry tablets and smartphones, might just be the company’s salvation, bringing a third contendor back into the current two-man race.

BBX Photo Leaked on The Verge

BBX Photo Leaked on The Verge

As reported today, “People reckon it’s a melting ice cube,” Leon Cooperman told  Bloomberg. ”We reckon the new operating logic is going to surprise people.” BBX, which is set to launch early next year, will enable apps built for Google’s Android operating logic to run on BlackBerry devices. The new line of BBX phones will also focus more on touchscreens and less on physical keyboards, which have been a hardware trademark of BlackBerry phones. Those fairly lacklustre items aside, we still know very little about the BBX. But that isn’t deterring Leon Cooperman, RIM investor and hedge-fund manager slash founder of Omega Advisors Inc., which bought a sizeable stake of about $28 million in RIM last quarter.

According to the Dow Jones Newswires, he also recently reported a purchase of 1.43 million shares in RIM in a regulatory filing, betting that the BlackBerry-maker’s new devices are attracting customers. “We bought (the shares) because we think (the stock) is undervalued, and we will be proven right or wrong in a few weeks when they report results,” Cooperman is quoted as saying in an article in businessmobilebriefing.com.

While we at Plastic Mobile love a tale of the underdog rising to acclaim, we’re not convinced we’d bet our beer money on the new BBX operating system.

Tweet us @plasticmobile with your verdict – will Cooperman and RIM be high on a much-needed success, or will they live to eat their BlackBerries?