Air Miles Reaches the Top in Less than a Week

With the recent launch of the new, re-designed Air Miles mobile application for iPhone and Android devices, and Plastic Mobile headquarters is still buzzing with excitement. While Air Miles collectors are mastering the check-in challenge making it a huge success, we’re finding it tough to keep up with our check-ins. We’re clearly not the only ones addicted to the game and enjoying the improved mobile application!

We hit a major milestone yesterday with Air Miles, claiming the  #1 Lifestyle application and is now throned as the 9th among the Top 25 in the App Store and still climbing! The Facebook App Store page even dedicated a post to us!

Check it out here and be sure to like it and share it with your friends.

The loyalty mobile application, the first of its kind in Canada, allows you to get on-the-go access to AIR MILES Reward Program. Get access to your account balance and information, browse the complete dream rewards catalogue, get up to date in-store bonus offers at sponsor locations through in app LBS, and double your earnings with the Check-in challenge.

Securing over 1000 unique daily visitors, the user-friendly, app-esque Royal LePage mobile website is proving enormously useful as users realize the benefits to having real estate information right at their finger tips.

The analytics show that the mobile website continues to grow its unique visitors each month, with traffic on the mobile website up 50%, compared to the desktop, which has stayed consistent.

The Royal LePage mobile website is the latest and greatest mobile tool for home buyers and sellers alike, and we’re so excited to see that users are loving it as much as we do.

Every Friday, Plastic Mobile brings you a video blog that answers some of the burning questions surrounding mobile, e-commerce, the future of retail and other exciting mobile topics. Watch the “Queen of Apps,” Melody Adhami, and other industry experts, squeeze their answers into “60 Mobile Seconds” (or, close enough, anyway).

A recent InsightExpress study suggests that mobile and print would make a great team. The company found that mobile users are also print junkies: “Based on our findings, it’s clear that brands and retailers should be incorporating mobile into their print strategies,” said Joy Liuzzo, vice president and director at InsightExpress.

Print and Mobile, sitting in a tree...

Liuzzo goes on to say that there’s more to this relationship than just a little QR coding. There are a number of ways to strengthen this bond, including article archiving or sharing and information gathering. The company specifically focused on QR codes and user engagement, finding that smartphone owners who use their mobiles for six or more daily activities were also reading or subscribing to print publications. These users are a hot target for advertisers as they have diverse tastes extending even beyond their reading mediums to any number of lifestyle routines (eating, shopping, etc.). The study found that these people were also more inclined to connect with companies via their mobile devices. “The biggest surprise to me was with the segment of smartphone owners that do six or more activities on their phone every day and their print media consumption,” said Ms. Liuzzo. “This group is both subscribing to, and reading more, print materials than any of the other groups (smartphone or regular phone owners).”

According to our friends over at Mobile Marketer, InsightExpress then delved into an investigation of this market’s varying reading behaviours and discovered that magazines came out on top in terms of user engagement. For example, tearing out articles or tracking down a product mentioned in an article or ad.

Turns out, traditional print media isn’t out of the game just yet. It just needs to get wiser and learn a thing or two from it’s new young partner. From here, who knows where this dynamic duo can go? What do you think? Are print and mobile a match made in heaven? Tweet us your comments to @plasticmobile.

1. Don’t build an app just for the sake of building an app- Businesses are starting to recognize the enormous potential to interact with customers through the mobile platform. As this area expands everyone wants to jump on the bandwagon, especially if their competitors are already embracing the mobile space. The automatic reaction that I often witness is a panic stricken one attached to the words “I need an app… Can you make me an app?”. This reaction is also paired with the misconception that a ‘mobile strategy’ is essentially having an app. Examining the business model to determine the most relevant path into the mobile space, be it a mobile website, an application, or a mobile campaign of sorts might encourage businesses to be more objective with their approach.
2. An app will not solve all your mobile needs- Although an app can serve as a tool to utilize the mobile channel, businesses need a strategy that could come in the form of a combination of SMS campaigns (if need be), mobile websites, mobile commerce, mobile social programs and/or perhaps a tablet strategy.  Exploring mobile commerce capabilities, customer engagement practices, along with possible loyalty programs that are built into a mobile campaign would be a more comprehensive way to tackle mobile.
3. One size does not fit all: As a marketer you don’t need to reach far beyond your personal experience to figure out that mobile is different than the website/online experience. Apps or mobile websites are not just mini websites, and “porting” your site into an app/mobile websites is not a mobile strategy. Mobile devices are used differently, so you don’t just take all of your content and move it onto 320×240 pixel screen. Ask yourself: ‘how much time will my user spend navigating a website on their mobile device?’.  Be selective about what you put out in the mobile space and remember that generally less is more.  Also, take into consideration that mobile usage happens at different times of day, and in different settings for the user, so what you serve should be relevant to time and location.
4. If you build it they wont come: An app or a mobile website is like any other product which requires a promotion and distribution strategy. Identify your target audience, assess your distribution channels, and give your audience an incentive to use/download your product. It may seem elementary to point out that existing and potential customers aren’t psychic, and they’re certainly not browsing the various app stores to see if your brand has decided to offer mobile services.
5. Although this would suggest that you will need to build apps across the various platforms, its important to focus on the old principle of “quality over quantity”.  So if you are at a cross road and deciding between doing an HTML5 app that will work on all platforms, I would recommend that you go for quality (in native form), rather than quantity (in HTML5 form). Disclaimer: HTML5 can be very useful, even in-app, but must be handled with expert care and used for certain design patterns.

Plastic Mobile was featured on App Central show with technology host Amber Mac. The show airs on the popular Business News Network (BNN), CTV, and CP24. Watch it now below:

Last Sunday, we were in New York to celebrated our Webby win for our Pizza Pizza app. The Award show was hosted by the hilarious Lisa Kudrow. Every winner had the chance to give a 5 WORD acceptance speech. Check out the video below on what Plastic Mobile and Pizza Pizza said:

Check out Melody Adhami’s interview for AppTV. If you want to go straight to the segment, it’s around the 21 minute mark. Our Queen of Apps discussed the recently launched PlayBook app called Hockeycentral and winning a Webby Award for the Pizza Pizza app. In addition, talked about Plastic Mobile’s new online app studio, Joomo, to help bloggers and content providers build mobile apps for all operating system at no cost.

Our Melody Adhami (aka Queen of Apps) speaks with Rob Woodbridge for UNTETHER.tv. The interview discusses the fast growing pace of mobile, how companies should implement an effective mobile strategy, as well as predicting the future of the mobile space.

See video below. Here’s the full article.