We all new the day would come, though no one was ever able to predict when. But, it seems Mark Zuckerberg finally got tired of everyone speculating about the value of the Book, and decided to put a price tag on it himself: $5 billion! Not too shabby.
The new speculation, of course, is does that dollar figure over-value the social networking phenomenon, or will it follow the path of the Google’s before it and prove everyone that Zuckerberg and team were actually airing on the side of conservative? Only time will tell!
The decision to go public may have been prompted by the expectation that Facebook will probably hit its 1 billionth users this year, and that they turned a tidy profit of $1 billion last year. Another very interesting fact to come of the filing for an IPO, is that about 80% of the Facebook fan fare is based outside of North America. Weird? We at Plastic Mobile were positively baffled by this stat, since no one we know isn’t sharing, posting and chatting on Facebook – except for one guy. But, he still uses Explorer as his web browser.
One final tid bit of interest we read in PCWorld stated Zuckerberg is not only chairman and CEO, but he has also included a clause to allow him to name his successor if he is still the company’s controller upon his death: “In the event that Mr. Zuckerberg controls our company at the time of his death,” Facebook’s S-1 filing says. “Control may be transferred to a person or entity that he designates as his successor.” Reports from The New York Post and Bloomberg Businessweek suggested that analysts found this mighty strange, but one thing is for certain; Mark Zuckerberg is, and will remain, Facebook’s reigning king.
We’re standing by to learn more about the over-under value debate and to see where this major moves takes the world of Zuckerberg, err, Facebook.
The inaugural Dx3 was a huge success! A pat on the back to the team that worked so hard to bring this digital forum together for the very first time.
Also a resounding success at Dx3 was our Plastic Mobile Candy Shop, a creative exhibit illustrating the growing relationship between mobile and retail and the future of m-commerce. Our candy shop was the talk of the show (not to brag) and so much fun for our whole team – possibly because they sailed through the whole forum on a serious sugar high!
As well, a shout out to bNotions, who’s team of developers stayed corralled in a boxing ring for 48 hours until they completed a program. Whoa. That’s digital determination. We like to think our candy helped them get through the crunch, but whatever stimulants they used to complete the job, amazing work!
Plastic Mobile’s CEO and COO, Sep Seyedi and Melody Adhami, had a great time speaking and being interviewed about their thoughts on the future of mobile and commerce and their team’s awesome booth. Plastic Mobile can’t wait for next year’s Dx3 – who knows what we’ll come up with next?!
Shame on you if you missed the first-ever Dx3, but check out this video of our slightly silly, totally interactive and undeniably adorable mobile candy buying experience.
The Plastic Mobile elves are working hard to create a real treat for anyone attending Dx3′s showroom floor. The Plastic Mobile booth is shaping up to be a one-stop-shop for a peak into how mobile really works – more specifically, how it can work for brands in the rapidly evolving world of commerce.
While we are certainly not about to divulge our top-secret booth plan (that’s classified intel), we are happy to give you a little something to nibble on while you wait in bated-breath suspense for January 25th and 26th to arrive so you can burst through the doors of the Metro Toronto Convention Centre and hurry to see what Plastic’s got in store. The tidbit? Don’t sugar coat your mobile initiatives – quality is key to ensuring the best user experience and repeat usage. Stay tuned for more info on Plastic’s presence at Dx3. Are you getting excited? Tweet us @plasticmobile and tell us what you’re most looking forward to.
Also, take advantage of our exclusive Plastic Mobile Dx3 giveaway!
Mobile has been under the thumb of skeptics ever since it arrived on the scene. It’s been a long time coming, but we think Mobile Marketing is finally being taking seriously. Consider these top three examples that support our hypothesis:
1. Brands bringing mobile in house – According to an article in Mobile Marketer, Walmart and e-bay, are following in Amazon’s footsteps and bringing their mobile markting development and management in house. This major move indicates they are ready to take the mobile space seriously: “These acquisitions are a welcome validation that competent mobile executions are critical to a healthy marketing program, and that expertise is in short supply,” said Brennan Hayden, vice president of WDA, East Lansing, MI.
While other big-name brands, like Lexus, who are outsourcing to agencies are still doing it right, these stores are being super-savvy in preventing their competitors from using the same tools. This bodes well for the future of mobile, but has the potential to be bad for business. Thankfully, we know that our quality work validates itself.
2. Brands that aren’t, are going down – Those big names that are not taking steps to incorporate mobile into their marketing plans seem to be feeling the effects of their negligence. For instance, we recently blogged about how e- and m-commerce were partially to blame for the demise of a number of Sears and K-Mart stores after grimm holiday figures.
Furthermore, in 2008, Kate Spade New York was a strugglin,’ but, when Craig Leavitt came on board as CEO, he woke up a sleeping giant and changed its outlook on online marketing. The result? Kate Spade is now one of the strongest brands supporting m- and e-commerce.
3. Facebook hearts mobile – The social networking behemoth was one of the first companies to jump on board the mobile train. They continue to bolster their mobile platform at ever chance they get, and are careful to always listen to their users. Thus, Facebook recently announced a new Comments Box plugin for mobile websites – a feature in high demand by business owners and website proprietors. The new plugin will make it simpler for websites to engage consumers regardless of where they are. Essentially, if the Book is doing it, you probably should be too.
There are countless other examples of how Mobile Marketing has finally grabbed everyone’s attention, but the bottom line is, if you’re not going mobile, you really should be. What do you think? Is it mobile’s time to shine?
What happens when you don’t go mobile? Well, you can ask Sears and K-Mart – that is if you can find a store that’s still open (was that mean?).
Sears recently announced it would be closing between 100 and 120 Sears and K-Mart stores because of abismal holiday sales numbers, and the blame fingers are pointing at e-commerce, mobile and social technology, among others.
An article in Forbes suggests that brick-and-mortar stores are becoming little more than showrooms for shoppers to see, hear, touch and smell (?) the products in real life, before they turn online to make their actual purchases. The article also states that the depleted economy is partially to blame, suggesting that recession-shocked shoppers are looking for the best steals and deals to make their buys, which can often be found online. Take for instance Amazon’s most recent app that actually encourages consumers to walk into retail stores and quickly and easily compare costs to the online giant’s low low prices. Greedy or genius, one thing is certain; Amazon saw an opportunity to use mobile commerce to its advantage, and boy did it take it.
So how can real-life retailers marry their needs with consumer needs to better battle the inherent advantages of online? One answer lies in the many benefits of mobile marketing and social media to bolster brand presence and awareness.
The fact is, the mobile space is developing at an amazing pace. And, more and more brands such as Lexus and American Airlines are finding new and exciting ways to harness the power of mobile to increase the value of their brands through providing better service and consumer experiences.
It should come as no surprise that consumers are relying more and more on their mobile smart devices – haven’t we all seen someone nearly walk into someone else (or a lamp post, if you’re lucky) while they talk, text or play on their favourite pocket pal? In an Oracle research report published in May of 2011, the stats showed that mobile commerce is growing dramatically and that that three in 10 consumers are making mobile purchases, and close to half are researching and browsing products and services on their mobile devices. The simple conclusion: mobile is becoming a connector of all other shopping channels.
AND, the beauty of the mobile arena is that it still remains largely untapped, so the potential for innovation is boundless. With the financial resources available to large big box stores like Walmart and Best Buy, finding new and exciting ways for people to utilize their mobile smart phones could be a critical move to their future.
Had Sears better adapted to the evolving digital space, making it easier, cheaper and more convenient for shoppers to get what they wanted from retail locations, maybe they wouldn’t be looking bleakly into a similar fate to the dodo.
What do you think? Could Sears have saved itself some stores, and possibly some $, if they had innovated using e- and m-commerce?
The mobile space has set the wheels in motion for its world domination…well, maybe not quite. But we’re getting there according to research firm Berg Insight, which reported this week that mobile is expected to grow from $3.4 billion in 2010 (at a compound annual growth rate of 37 percent) to $22.5 billion in 2016. Yikes! The report suggests that by 2016, mobile will account for 15.2 per cent of all global online advertising and marketing spending.
While mobile has been a bit of a nouveux trend until now, with some savvy and innovative agencies testing the waters, Berg Insight suggests that companies have begun changing their strategies to incorporate mobile into their annual ad plans as a key media component. Rickard Andersson, telecom analyst for Berg Insight, stated in the article from GIGAOM: “The popularity of smartphones and the increasing availability of mobile media that can include mobile advertising are the main game changers. Brands are now progressively embracing the mobile channel, including the entire range of apps from games and entertainment to utility applications.” He suspects that, while in-app ads have been the leaders in mobile marketing thus far, the advent of HTML5 brings traditional channels such as SMS as well as mobile web advertising, back on the table. He thinks that location-based advertising has the potential to unleash the full power of mobile advertising.
Location-based advertising is certainly having a hay-day in the world of mobile commerce, and should continue to be a driver of the mobile ad world. We second the emotion that it would be to a brand’s benefit to find new and innovative ways to employ mobile campaigns to enhance other advertising channels, and vice versa.
A recent InsightExpress study suggests that mobile and print would make a great team. The company found that mobile users are also print junkies: “Based on our findings, it’s clear that brands and retailers should be incorporating mobile into their print strategies,” said Joy Liuzzo, vice president and director at InsightExpress.
Liuzzo goes on to say that there’s more to this relationship than just a little QR coding. There are a number of ways to strengthen this bond, including article archiving or sharing and information gathering. The company specifically focused on QR codes and user engagement, finding that smartphone owners who use their mobiles for six or more daily activities were also reading or subscribing to print publications. These users are a hot target for advertisers as they have diverse tastes extending even beyond their reading mediums to any number of lifestyle routines (eating, shopping, etc.). The study found that these people were also more inclined to connect with companies via their mobile devices. “The biggest surprise to me was with the segment of smartphone owners that do six or more activities on their phone every day and their print media consumption,” said Ms. Liuzzo. “This group is both subscribing to, and reading more, print materials than any of the other groups (smartphone or regular phone owners).”
According to our friends over at Mobile Marketer, InsightExpress then delved into an investigation of this market’s varying reading behaviours and discovered that magazines came out on top in terms of user engagement. For example, tearing out articles or tracking down a product mentioned in an article or ad.
Turns out, traditional print media isn’t out of the game just yet. It just needs to get wiser and learn a thing or two from it’s new young partner. From here, who knows where this dynamic duo can go? What do you think? Are print and mobile a match made in heaven? Tweet us your comments to @plasticmobile.
When I was first notified by the Airline Information global organization about the “Woman’s Track” at the Mega Event 2011 that took place in Miami last week, I was intrigued. It was the first time that the concept of female travellers had been addressed at an event of this magnitude.
As we prepared for our presentation addressing customer experience, “What Women Want: The Answer is in Mobile,” we found that the travel market traditionally doesn’t target a male or female segment. Instead, the travel target market is typically shaped by a number of demographic assumptions. We explored the areas of concern for female travellers and found the general consensus to be that airlines in were not necessarily missing the mark with their female targets but were in general missing the mark with the overall customer experience.
Women don’t need pink, fluffy towels…that was clear enough. So, what do women want? As a woman who travels frequently and having attended the full day track on women travellers, I believe myself to be qualified to speak to that. We want what everybody else wants, a little bit of customer service. We want to be valued for our business and even more so for our loyalty. We want convenience, and sometimes that means a little extra baggage allowance. And when we’re flying for business, we want the same care and attention that our male counterparts get, even if that care comes in the form of the flight attendant batting their eyelashes while asking us if there’s anything else they can do to make us more comfortable.
At the end of the AI Women Track presentations (and a few heated debates-talk about a passion point!), the overall takeaway was that by understanding women as a market rather than targeting women as a segment, airlines can ultimately better satisfy not only the 50% of women travellers but also the 50% of the men as well. And, although men as a segment might not necessarily demand softer towels or 600 thread-count sheets, they will certainly appreciate the extra soft benefits (pun intended!).
I’m all for equality, but it doesn’t take studies, surveys and scientific research to figure out that men and women are different. As consumers, we behave differently, have different emotional drivers and we communicate our customer experiences differently than men do. We don’t need special attention, but we do need attention. The differences need to be taken into consideration for the total scope of a marketing plan to include a female segment.
Marketing 101: If your revenue depends on any demographic of a market, you need to study their behaviour, assess their needs and serve them accordingly.
The battle continues over which is the superior platform – Android or iOS. Everyone from users to marketers have weighed in with their future predictions, past musings and current praises and complaints. From a developer’s perspective, things remain uncertain and, at times, contradictory. Here’s the low down based on the latest research.
A couple of months back, the general opinion was that app developers were turning their attention to Android over iOS, because of its rapidly increasing market share. A survey from Appcelerator indicated that the momentum was shifting in favour of Android, closing the gap on current app development that traditionally favoured iOS. The idea behind the supposed shift was that the Android platform is considered to have the best long-term outlook.
The latest news, however, turns that theory upside down. It appears that Android continues to take a back seat to iOS, in part because, well, it’s not as mainstream cool (those Mac commercials still make us chuckle). While Android operating system is still the big winner on the charts (46.3% of US smartphone owners running the mobile operating system) according to the Strategy Analytics’ survey, “App Developer Attitudes and Behaviours,” it seems that Apple’s iOS platform remains near and dear to developers’ hearts, with 51% saying they plan to write for the “iTeam” (iPod, iPad and iTouch) platforms in 2012. Yes, Android is fast approaching a majority share in smartphones among US customers, but it now seems that the platform is suffering among its app builders, with interest rising only 30% from 23% in 2011. If it’s not one thing, it’s another.
That being said, it seems that Apple’s status among the people writing app code comes from the multiple device types now using the operating system, with the iPhone down 26%. In fact, the real growth for iOS comes from the iPad, which attracted only 8% of developers last year, but will get 19% in 2012 (+138%). With more than half a million apps now cataloged in the Apple App Store, over 150,000 are compatible with or written specifically for the iPad.
Experts such as Strategy Analytics report author and Director of Apps Research, Josh Martin, expect that money will talk and developers will continue to favour platforms that offer the most diverse ways of generating revenue.
Piper Jaffrey recently estimated that Apple’s App Store substantially outperforms the Android marketplace for developers, with Apple responsible for about 80% to 90% of revenue generated by the app market.
What do you think? Will iOS continue to corner the market in app developers despite Android’s appetite for market share? Or will the interest in the iTeam fizzle out and watch Android steal their fan base?