Why nonprofits & charities must go mobile?

Remember January 2010 when people working at charities had a “holy Mobile!” moment? Remember the instant when nonprofit organizations realized that mobile giving is a game changer when the American Red Cross raised 7%(more than 32 million) of all funds benefiting the Haiti earthquake crisis via mobile? Many believe that mobile giving reached a tipping point with response to the Haiti crisis last year but we know that this year it’ll grow even more.

In the old days, everyone had a charity box at home but that’s been supplanted by online and mobile giving, available to donors at any time. The mobile giving market represents the next step in this evolution, and is growing exponentially. We believe there’s never been a better time to start a mobile initiative than right now. In fact many experts believe that mobile giving has the ability to match or even outperform online donations.

Giving on-the-go and cause marketing via mobile media is the next trend for nonprofits and charities, and you have the chance to take advantage of the emerging mobile medium before consumers start getting bombarded by text messages asking for donations. And it doesn’t stop with raising money; nonprofits are also using mobile to share their organizational messages, stimulate volunteerism, and increase engagement and interactivity.

Although raising money via mobile giving is the primary goal for nonprofit organizations, mobile is more than just a fundraising tool. Therefore, it’s important to view the mobile channel not only as a mechanism for donations but also realize the benefit from the fact that the mobile phone is the most personal device to launch creative campaigns on, that reach for the heart and the pocketbook.

There are endless opportunities in the mobile channel. Mobile technology dramatically changed how consumers interact with brands and brands that understand consumer mobile behaviour will ensure success as the channel evolves. Still not convinced that mobile is game changing for nonprofits? Then read this:

Why is mobile a big deal for charities and nonprofits?

• Obviously for donations it’s simple, quick and can generate substantial volumes
• It not only it makes it technologically easier for supporters to donate, but also make it possible for them to donate on the go to fit their busy lifestyles
• Mobile integrates well with other media, so it allows you to use the strengths of each
• Mobile has become the preferred way to access Internet
• Mobile is the most effective means for you to reach out to people
• Mobile marketing today is where email marketing was years ago
• Mobile is compatible with nonprofit’s characteristics such as urgency and intimacy
• Mobile allows for real-time broadcasts
• Social networks are largely accessed through mobile and they have moved from being a mere vehicle of personal interaction to become the most comprehensive means of dissemination of any good news or cause
• User experience in mobile is vastly improving everyday
• Charities will reach new groups of donors by having a mobile initiative
• Provides innovative ways to engage with the public and invite them to support your cause
• It helps charities to think about how they can use geo-location tools to show their impact and to engage volunteers and donors wherever they are
• Mobile phones are highly personal and this allows you to get personal and even stir up emotions

The bottom line is that entering the world of mobile marketing could open up many new fundraising opportunities for your nonprofit organization. So, before it gets too late in the game to be on the cutting edge, integrate mobile into your multichannel marketing activities and benefit from “ the channel du jour”. Interested yet? Need help from industry experts? Give us a shout and will help you with all your mobile related needs.

The news everyone has been waiting for has finally come out today: Nokia, the biggest handset maker in the world, both for “dumbphones” and “smartphones” announced a strategic partnership with Microsoft using its Windows Phone platform.

Based on Nokia and Microsoft’s latest deal, Windows phone will be the primary operating system for Nokia’s smartphones. This news shook up the mobile world, especially Intel that has just been thrown under the bus. The Nokia/ Intel strategic partnership a while back to create the MeeGo platform for smartphones was Intel’s effort to partner with the handset maker, but with Nokia dating Microsoft right now, it seems that Intel was just stood up!

Stephen Elop and Steve Ballmer announced the news on Nokia’s blog in a post. Below is the detail from the blog:

»  Nokia will adopt Windows Phone as its primary smartphone strategy, innovating on top of the platform in areas such as imaging, where Nokia is a market leader.

»  Nokia will help drive and define the future of Windows Phone. Nokia will contribute its expertise on hardware design, language support, and help bring Windows Phone to a larger range of price points, market segments and geographies.

»  Nokia and Microsoft will closely collaborate on development, joint marketing initiatives and a shared development roadmap to align on the future evolution of mobile products.

»  Bing will power Nokia’s search services across Nokia devices and services, giving customers access to Bing’s next generation search capabilities. Microsoft adCenter will provide search advertising services on Nokia’s line of devices and services.

»  Nokia Maps will be a core part of Microsoft’s mapping services. For example, Maps would be integrated with Microsoft’s Bing search engine and adCenter advertising platform to form a unique local search and advertising experience.

»  Nokia’s extensive operator billing agreements will make it easier for consumers to purchase Nokia Windows Phone services in countries where credit-card use is low.

»  Microsoft development tools will be used to create applications to run on Nokia Windows Phones, allowing developers to easily leverage the ecosystem’s global reach.

»  Microsoft will continue to invest in the development of Windows Phone and cloud services so customers can do more with their phone, across their work and personal lives.

»  Nokia’s content and application store will be integrated with Microsoft Marketplace for a more compelling consumer experience.

Here is the video where Stephen Elop announces Microsoft partnership. Nokia & Microsoft partnership

Elop and Ballmer didn’t give any more details of the partnership so we don’t know what’s going to happen to Microsoft’s other partnerships for devices, such as HTC, Dell, and Samsung; or what’s going to happen to Symbian and MeeGo. We don’t know the answers to our questions yet, but we know one thing for a fact. As all the eyes are on the Nokia right now, if the company doesn’t get it right, this could send the company into freefall. We believe for Nokia, this is going to be tough; so let’s await the future and see!

Imagine how convenient it’ll be to make payments at restaurants or stores with your iPhone or iPad! Imagine how great it’ll be to have a fast checkout process and not have to wait in line. According to Bloomberg’s report, Apple’s next iPhone and iPad are expected to have NFC technology.

NFC technology (near field communication) that is gaining popularity, allows various forms of data transfer between the iPhone and other NFC capable devices. NFC technology receives and sends out information at distances up to 4 inches. This means iPhone and iPad users will soon be able to make payments using NFC.

The key to this is iTunes, or better say the payment system within iTunes that is already in use by millions and millions of people around the world. By entering the payment service market, Apple has a massive opportunity. By including NFC into its iPhone and iPad, Apple could use its existing iTunes accounts and give consumers an alternative to traditional financial services by Visa, MasterCard and PayPal.

Right now, Apple has launched a prototype for the payment services by allowing smaller businesses to scan NFC-enabled devices.  Upcoming versions of the AT&T iPhone and iPad 2 are expected to have the technology enabled and the technology is anticipated to be available by mid 2011.

If Apple can nail NFC and tie it directly into their iTunes payment system, it could change everything. This can be an evolution of the payment system within iTunes.

This could be the greatest tactic they’ve ever pulled. Is it possible that Apple and iTunes will replace Visa and Mastercard? From our perspective, it seems unlikely that they will go that far due to the complications and the financial burden associated with giving consumers credit.  But I guess we will never know how far they will go and we will just have to wait and see!

What was your favorite Superbowl ad?  We enjoyed the Motorola Xoom commercial where they poked fun of people wearing the white Apple earbud. The mission was to tell viewers to try something new, and included the tagline that Xoom is the “tablet to create a better world.”  This Android tablet is expected to launch on February 4th for about $800.  In the meantime, enjoy this SuperBowl ad.

Motorola Xoom’s SuperBowl 2011 Commercial

Canadian operator, WIND Mobile has announced the trial of a live LTE network, and the introduction of High Definition Voice Calling across its network.

LTE (Long Term Evolution) is currently being tested by Rogers, Bell, TELUS, and also other Canadian carriers are planning to upgrade to this new technology, while WIND Mobile has just conducted a successful 4G live trial (commonly known as LTE ).

In addition, Huawei and WIND recently announced a partnership that will bring HD Voice to their customers.

HD Voice is a technology that provides improved audio quality and the reduction of background noise. Canadian WIND Mobile is the first career that delivered HD voice in North America. At the moment, the HD Voice service only works on selected handsets.

“We’re very proud of our network quality and of the efforts of our people to perform ongoing and rigorous testing to maintain quality and advance innovation,” said Ken Campbell, Chief Executive Officer of WIND Mobile.

HD Voice and the LTE test are examples of the technologies WIND Mobile is uniquely positioned to offer.

Plastic Mobile enjoyed working with Rogers Media to develop the widely popular application, Shorts in the City for Citytv. The app offers a vast selection of web-series since it launched in May 2010 for the iPad, iPhone, and online.

We wanted to update you about some new titles featured in this app, such as an animation series The New Yorker Cartoons and Happy Tree Friends. If you like vampire movies, you’l love this popular series, Valemont. Or are you a fan of British series, then you must watch Who Killed Summer.

The Shorts in the City is free to download on Apple iTunes. Enjoy!

While consumers’ expectations of smartphones are rising everyday, the mobile industry hasn’t educated consumers about the limitations of mobile devices and this has led to idealistic expectations of mobile phones and mobile ads. A part of their unrealistic expectations is that smartphones can do just about anything and everything for them.

Before the Smartphone’s boom, most cell phone owners were satisfied with only clear voice calls, fast texting, and simple games. But times have changed and consumers have great expectations from their mobile devices; they want the best smartphones at the lowest possible prices. They demand more features, better performance, the coolest apps, and indirectly the best mobile ads.

The competition in mobile OS market is intense and bloody! Everywhere you go, you see Android, iPhone, BlackBerry, or Symbian devotees trying to make their friends switch or upgrade; marketers and advertisers are adding mobile to their strategy; manufacturers and app developers fight for increased market presence; wireless carriers try their best to attract more customers, and basically everyone in the mobile industry is fighting for more profit, higher market share, or stronger presence.

As a result of this hype, today more than ever before, mobile advertising is up swinging. Mobile advertising campaigns have become the key to making money with mobile marketing. This means that the opportunities for making money are endless, but the question is how can you turn mobile ad campaigns into successful mobile marketing that puts money in your pocket?

How to best turn mobile ads to dollars?

Cell phone adoption rates, especially smartphone adoption rate are rising everyday, so is the importance of mobile advertising; therefore, marketers should keep in mind the necessary qualities in creating successful mobile ads.

Marketers should also bring into consideration that many consumers are still less than thrilled about ads on this very personal device. In order to increase the usefulness of the channel, mobile marketers must cater the features and formats of their mobile ads to their consumer’s preferences. Meaning that they should understand not only do consumers expect mobile ads to inform, but also they expect the mobile ad to provide relevant information tailored to their preferences.

According to a survey from Yahoo! and Nielsen Company, being informative was the most important quality of mobile ads for a wide variety of products and services. Relevancy was a relatively close second in most categories. Respondents cared relatively little about the graphical and multimedia elements of the ads. This contrasts with research on iPad advertising, which has shown that tablet users pay more attention to the look and feel of the ads and care more about the colors.

According to the InsightExpress “Digital Consumer Portrait” published in 2010, the heaviest mobile users generally did not find mobile banners annoying, while full-page ads were seen less favorably.

Based on the research that has been done on mobile ad campaigns and our expertise in this arena, we recommend marketers to focus on relevant information for their mobile ad. A smartphone user’s satisfaction of mobile ads will only improve if the mobile industry releases flawless, informative, relevant mobile ads that truly offer excellent value and choice for the user.

As mobile ads are getting millions of clicks and eyeballs, it’s important to create an ad that meets users expectation. Time on a mobile ad with a brand is a great deal for a retailer; it is a very intimate experience exploring a brand on such a personal device; isn’t it?

What if, Facebook got into e-commerce by allowing you to process payments with your Facebook account. Is that a stretch? The question was raised at a Deloitte presentation in called ‘Social Media for Consumer Business.’

Facebook is always finding new revenue streams; and frankly selling ads on the site isn’t cutting it. On July 1st, the social networking giant is forcing Facebook Credits to their game developers. So, virtual currency will be a thing of the past when you use Facebook’s social games like Farmville. The game apps are free to download, but if your farm needs more hay and animals to survive, expect to pay up (with the real currency). Facebook will earn 30% on payments for all virtual goods when paid with Facebook Credits. (Not a bad source income). Players can buy credits though Facebook via PayPal, credit card, or paying it using their mobile phones.

Now that last payment option for Facebook Credits, leads me to the initial question – Could Facebook become a mobile payment processor?  Could there be a ‘Pay with Facebook’ option for your next purchase?  As mobile payment will be a huge trend in 2011, and with over 500 million users, it’s potentially a lucrative opportunity for the social networking site. But do they have the trust of their users?  I’m not encouraging this payment system, as I’m nervous to disclose my phone number to Facebook, let alone credit card information.  Especially, since several reports alluded that certain Facebook applications were sending personal user information to ad and Internet tracking companies.

Would you use a ‘pay with Facebook’ option? Or can we trust Mark Zuckerberg with our digital wallets?

I guess, we’ll wait and see what Zuckerburg and his people are brewing up at the Facebook headquarters.